During the first half of 2020, we’ve launched exciting new products, opened stores in brand new communities and continued to focus on giving our customers a brilliant banking experience. To give you a better idea of what we’ve been doing, we’ve put together a short video:
And, here’s a breakdown of our first half in numbers:
We opened six new stores across the UK, including ones in Cardiff, Sheffield and Liverpool.
Our deposits grew by 8% in the first half of the year to £15.6 billion in total.
We’re #1 for online, mobile and store service.*
To support our customers, we’ve paid out more than £1 billion through Government loan schemes to date^.
Our underlying loss before tax was £183.4 million, primarily due to the impact of Covid-19.
We now serve more than 2.1 million customer accounts – it’s great to have you all with us.
Our ambition to become the UK’s best community bank has never been more important, and we’re going to build on the progress we’ve made in the second half of the year.
We’re the bank that puts people first, and our plans for the rest of 2020 are centred on how we can continue to improve our services for our customers, as well as welcoming new ones who join us. There’s plenty on our to-do list, and we have great ideas that we believe will make banking even better – watch this space.
*Independent CMA survey carried out in Great Britain by Ipsos MORI between Jan 2019 & Dec 2019 – Services in branches & online and mobile banking services. Results at www.ipsos-mori.com
^Metro Bank H1 2020 financial results published on 5 August 2020
Publication: 5 August 2020