Skip to main content

2020 in summary

2020 wasn’t the year any of us expected, but our stores stayed open and we continued to support our customers and communities when you needed us most. It’s our priority to carry on doing what we do best, becoming the nation’s best community bank. Here’s a short video to sum up our financial performance last year:

Here’s our 2020 in facts and figures:

We kept our doors open

Throughout the pandemic, our 77 stores stayed open for the customers who needed us.

We checked the piggy bank

Our deposits grew by 11% across the year to £16.1 billion in total.

We lent a hand during tough times…

To our customers and local businesses, we’ve paid more than £1.5 billion though government loan schemes to date^.

…and navigated our way through them, too

Our underlying loss before tax was £271.8 million, a large part due to the impact of Covid-19.

We said hello

We now serve more than 2.2 million customer accounts – it’s great to have you all with us.

^Metro Bank 2020 financial results published on 24 February 2021

Publication: 24 February 2021