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Xero Accounting Software

xero accounting software

Take the hassle out of looking after the figures: link your Metro business bank accounts directly to your accounting software.

Daily bank feeds

Always know where you stand financially with feeds from your accounts that refresh daily. Plus you’ll get a complete overview of everything that matters by linking multiple Metro Bank business accounts to Xero.

Xero app

Stay in complete control of your accounting, wherever you are, 24/7. The Xero app is available for iPhone, iPad, and Android phones and tablets so you can reconcile, send invoices, add receipts and create expense claims on the move.

How it works

Linking to Xero Accounting Software is simple and hassle-free. Just set up a subscription, and you’ll have your transactions feeding through to the software within days.

Eligibility

Eligibility

Xero integrates with most of our Business Bank Accounts:

The following accounts do not allow integration with Xero Accounting Software:

Pricing

Pricing

Xero collect £1 +VAT per month for each account on behalf of Metro Bank. The fee gets added on to your Xero subscription.

You can set up direct feeds from as many of your accounts as you like.

Check the Terms and Conditions on the Xero website 

Getting started

Getting started

How to sign up

You'll need to:

1. Set up a subscription to Xero accounting software at the Xero website

2. Give us permission to disclose information about your accounts to Xero by completing an Authority to Disclose Information form

3. Activate your direct bank feeds with us 

If you use Business Internet Banking you fill in the form and activate your feeds online. If you use Business Online Plus or Commercial Online Banking, you need to do this by post. Read on for more on how to do this.

What you need to know

We’re up front with our customers about everything. We’ve created this handy summary of Xero Accounting key features so you can see the important information from the get-go.

Start dates for receiving transactions

Once we have all the relevant information, it takes 2 working days to activate a direct bank feed.

Feeds are sent daily Monday to Friday.

 


Past transactions

Transactions from before you had a feed in place won’t be sent to Xero. You’ll need to input those manually – or, if you were already using Xero, just keep inputting your transactions as normal until your feeds start up.


Having problems connecting your account to Xero?

To connect your account to Xero, your personal information needs to match up. If the personal information you gave us is different to what you tell Xero, you’ll be asked to enter it again.

Common mismatches are:

  • ‘Invalid organisation’ – this might happen if your organisation name doesn’t match up between us and Xero. To make sure it’s an exact match, try copying and pasting the organisation name from the top left corner of your Xero screen.
  • ‘Invalid user’ – this might happen if your email address doesn’t match up between us and Xero. Again, try copying and pasting from your Xero screen. To see your email address, click on your name in the top right corner of your Xero screen, then click Account.

Get all the details to read at your leisure

Download our PDF to read when you like - it contains all the the need-to-know details of the Xero Direct Feeds service.

Xero Details (PDF) (360KB)

Our Terms and Conditions with Xero customers.

Xero Terms and Conditions (PDF)(34KB)

Get in touch

If you have any questions about connecting your account, contact our local Business Service Centre on 0345 08 08 508 or email us using the button below.

For more help please go to the Xero help pages, or email Xero Help using the button below for 24/7 support.

FAQs

Got a question? Find your answers here. 

  • Can I set up my feeds from my internet banking?

    If you use Business Internet Banking you can request feeds online through your internet banking. If you use Business Online Plus or Commercial Online Banking you need to complete the paper application form and send it back to us.

  • How much does it cost?

    Your feeds cost £1 +VAT per account, per month. This is added on to your Xero subscription fee.

  • Will the feed import my past transactions?

    No, transactions from before you had a feed in place won’t be sent to Xero. You’ll need to input those manually – or, if you were already using Xero, just keep inputting your transactions as normal until your feeds start up.