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Our Community Current Account

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Make a difference in your community

Our Community Current Account is perfect for clubs, societies or charities with an annual turnover or balance sheet under £2 million. Whether you’re organising the local Saturday football team’s finances or overseeing a charity’s , there are no monthly fees or surprise charges to worry about

200 free transactions

Manage your organisation’s finances and payments with 200 free transactions each month

Simple charges

After your 200 free transactions each month, you’ll only pay 20p per transaction until that month ends

Free giant cheques

Spice up your organisation's special occasions, prize-givings or donations with a giant cheque


If you’d like to find out more or switch to this account, give us a call and we’ll get the ball rolling

Call us on 0203 402 8054 or email

If you’d prefer to talk face-to-face about switching to our Community Current Account, walk into your nearest store 7 days a week to see your Local Business Manager. No appointment necessary

Find your nearest store

If your organisation requires lending services, like an overdraft, a loan or invoice/asset financing, please give us a call on the number above

Switching to a Community Current Account

Switching to a Community Current Account

Switching to Metro Bank

Moving your account to Metro Bank is simple – we can get all your funds, direct debits and standing orders switched and set up within 7 days, guaranteed.

Find out more about switching to Metro Bank

If you only need a business account and/or a deposit account, you can come see us in store 7 days a week and speak to the Local Business Manager.

To open a Community Account, you’ll need to be a club, society or charity. Different types of organisations will need different documents:

  • Unregistered Charity: Minutes of the Meeting and Constitution documents
  • Registered Charity: Minutes of the Meeting and Charity Commission number 
  • Registered and Limited Charity: Charity Commission number and Company Registration number 
  • Club/Society/Association: Minutes of the Meeting and Constitution documents. If there are no Constitution documents available a letter on headed paper confirming the same information is acceptable

Minutes of the Meeting need to confirm:

  • An account is to be opened with Metro Bank in the name of the organisation
  • Who the Key Officials are (Chairperson/Treasurer/Secretary)
  • Who the signatories of the account will be and the signing rules for the account
  • The Minutes of the Meeting must be signed by two Key Officials, where there are two or more

Constitution documents need to confirm:

  • What the organisation has been setup to do
  • Who the appointed Board/Committee members are
  • Who the Key Officials are (Chairperson/Treasurer/Secretary)

Proof of identity

A valid passport, EU national ID card or UK driving licence is ideal, and may be all we need. 

Suitable ID for other nationalities

Proof of address

Must have your name and current address on it. We only accept originals. It’s handy to have 2 of these with you, just in case.

More about this account

More about this account


In order to open and maintain a Metro Bank Community Account, you need to:

  • You must be over 18
  • Be classified as a club society or charity
  • Have a turnover and/or annual balance sheet total that does not exceed £2 million

To receive a cash incentive payment, you’ll need to be an eligible RBS customer. Find out if you’re eligible and what your incentive payment is on the RBS Business Banking Switch page.

Bank the way you want

Once your account is up and running, you can access it using a variety of channels. So whether you want one-to-one support with your day-to-day banking from a Local Business Manager, or if you prefer to manage your business online via the internet or on the app, you will have access to a range of services to help you run your business in a way that works for you.

If you ever get stuck and need support, remember our stores are open 362 days a year from 8am to 8pm on weekdays, 8am till 6pm on Saturdays and 11am to 5pm on Sundays and Bank Holidays and our UK based contact centres are open 24/7, 365 days a year to make sure your finances always have the attention and help they need.

Online and mobile banking access is free to help you monitor your accounts, but there is also the option to upgrade to an enhanced online service as your business and its needs grow, which one of our Local Business Managers can tell you more about.

You can also use the Post Office to pay cash into your account, deposit cheques or convert notes into change. You can find out more on our Post Office business banking page.

Find out more about our ways to bank

Additional services

Our Community Current Account is supported by a range of other services.


Protect your short-term cash flow with an overdraft. Our fees are upfront, so you’ll know your rate and your arrangement fee.

You’ll need to apply for an overdraft and, once we review your financial status, we can let you know our decision.

Find out more about Business Overdrafts

Credit Cards

A credit card can help to support your cash flow when you need it.

Find out more about Business Credit Cards

Business loans

Help your business grow with our simple borrowing solutions.

Find out more about our borrowing options

Accounting support

Connect your Community Current Account to Xero’s Cloud Accounting Software, so you can manage your accounting simply all online.

Find out more about connecting your account to Xero

Cash services

For organisations that deal with cash, we offer a number of services. You can pick up, deposit or exchange cash in our stores, organise cash delivery and collection to and from your premise, use our Magic Money Machines to count your coins and deposit them straight to your account and deposit or collect cash from your nearest post office.


Cheques normally take 5 working days to process. If you’d like to know how quickly you can withdraw your funds after a cheque has been paid into your account, you can take a look at our cheque clearance guide.

Important: cheques will begin to be processed as soon as they are received by a bank, which could be on the same day as it’s written. Please ensure you have enough money in your account to cover all your payments, including cheques, to avoid becoming overdrawn.



Fees and charges

Fees and charges

Monthly account fee Annual turnover / balance sheet value Below 200 monthly UK transaction fees Below £10,000 monthly cash withdrawal/deposit fees
Zero Below £2 million Free (then £0.20 each)* Free (then 0.50% per £100)

* Any combination of 200 of the following transactions: ATM withdrawals, automated credits, bill payments, cheque payments, cheque deposits, debit card payments, direct debits, faster payments, standing orders

We will charge for some transactions and services such as international payments, CHAPS payments and an Auditor's Certificate of Balance. You can find all the details of our transaction and service charges in the downloadable PDF below. 

Using your debit card abroad

We don’t charge fees for non-sterling transactions or purchases in many European countries. If you’re outside of Europe, our rates are simple and straightforward. Account fees and charges will still apply, though.

Location Card Purchase Cash Withdrawal
In Europe* FREE FREE
Outside Europe* 2.99% 2.99% + £1.50

*These are the countries you can use your card in for free

If you use your card abroad, any foreign currency transaction will be converted into sterling on the day it’s taken out of your account. The exchange rate is set by MasterCard®.

MasterCard® is a registered trademark of MasterCard International Incorporated. 

If you don’t have enough in your account

If your account balance and agreed overdraft aren’t enough to cover a payment, we may give you an unarranged overdraft. Unarranged overdrafts have a typical interest rate of 25% EAR (variable). 

EAR stands for equivalent annual rate. It shows the rate you’d pay if you remained overdrawn for a year. It takes into account the interest rate you’re charged when you go overdrawn, how often it’s charged and the effect of compounding – charging interest on interest – on your debt.

‘Variable’ means we may change these rates and charges from time to time, or introduce new charges. If this means you’ll pay more, we’ll let you know beforehand.

Interest will be calculated daily on your account and applied monthly. The amount of interest payable and when it will be charged will be shown on your monthly statement.

We may also make other charges:

  • £25 charge for an unpaid item (when you don’t have funds to cover a cheque, direct debit or standing order payment and we have to return it unpaid)
  • £15 charge for a paid item (when a cheque, direct debit or standing order is deducted from your account and creates an unarranged overdraft)

Get all the details on our Community Account

Download our PDF to read when you like - it contains all the ins and outs of our Community Current Account.

Community Current Account Details (PDF) (261KB)

Our Service Relationship with Business Customers (PDF) (1.1MB)


  • What is the RBS Alternative Remedies Package?

    The RBS Alternative Remedies Package is a result of the government supporting the Royal Bank of Scotland (RBS) during the 2008 financial crisis. One of the conditions of the support was RBS had to reduce its share of the Small to Medium Enterprise (SME) banking market.

    It’s made up of two funds: The Capability and Innovation Fund and the Incentivised Switching Scheme. These funds are being managed by the independent Banking Competition Remedies Limited (BCR).

    Challengers like Metro Bank were able to pitch for a share of the Capability and Innovation Fund to improve their financial products and their capability to compete with RBS. Meanwhile, the Incentivised Switching Scheme will be used to fund incentives to encourage eligible RBS SME customers to switch to other banks.

  • Why is it relevant to Metro Bank?

    We want to provide SMEs a great banking experience, and this gives us an opportunity to offer these businesses a new alternative as well as helping us to grow. 

  • Did Metro Bank pitch for the Capability and Innovation fund?

    Yes, Metro Bank did pitch for the Capability and Innovation Fund.

  • When did Metro Bank find out its pitch was successful?

    The Capability and Innovation Fund’s announcement was on 22 February 2019, where we found out we’d been successful in our pitch and awarded £120 million.

  • What is Metro Bank planning to spend its £120m Capability and Innovation Fund money on?

    We’ll be using the £120 million to help meet the needs of SMEs and inject vibrant competition into the banking market. It will also help us to open new stores, launch new digital service and deliver an even better banking experience to businesses.

  • Will RBS customers be able to switch to Metro Bank?

    RBS customers have been able to switch to Metro Bank ever since we launched in 2010, but the Incentivised Switching Scheme will offer eligible RBS customers an additional incentive to join the revolution. 

  • What incentive will Metro Bank be offering eligible RBS customers?

    All switching customers receive our superior service, straightforward accounts and help from our wonderful colleagues. While our accounts will remain the same for eligible RBS customers, they will receive an incentive payment when they switch.

    Please note that for businesses turning over £1M or more, the incentive is paid in two stages – 50% once the switch has been completed and funds paid to Metro Bank by the BCR, and 50% a year later. 

    This is in line with the scheme rules set out by the BCR.

    Please be advised that in order to qualify for the incentive payment, your account switch from RBS needs to be complete - meaning both that a business current account has been opened with Metro Bank and your old account with RBS closed.

    Eligible RBS customers will be able to view their personal incentive amount on the RBS Business Banking Switch site.


  • What happens if eligible RBS customers want to switch before the ‘switching incentive’ is available?

    Anyone can switch their account to Metro Bank at any time, including RBS customers. However, eligible RBS customers who wish to receive the switching incentive payment will need to wait until 25 February 2019.

  • Will customers switching from other banks be eligible for an incentive? If not, why not?

    The RBS Incentivised Switching Scheme is only applicable to eligible RBS customers. Businesses switching from other banks will not be able to receive incentives from this fund. 

  • When does the switching incentive start and run until?

    The switching incentive for eligible RBS customers will begin 25 February 2019. There is no end date currently specified – it is expected that the scheme will run for up to 18 months.

  • How will businesses know if they are eligible for the incentive?

    All eligible customers will be contacted by RBS to let them know about the Incentivised Switching Scheme. RBS’s Business Banking Switch site has all the information for eligible customers. 

  • I’m an eligible RBS customer, how can I switch to Metro Bank?

    You can start the switching process from 25 February 2019. Register on the RBS Business Banking Switch for further updates.