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Our trophy cabinet

We’ve scooped a fair few prizes and honours since we opened our doors, from being rated #1 for our people-first customer service (by you!) to winning Bank of the Year.

Our goal of giving customers the very best banking experience has never changed. But picking up these awards along the way lets us know we’re doing a great job, and achieving what we set out to do – thank you, from all of us.

2023

Moneynet Personal Finance Awards 2023

Best Business Credit Card

MoneyAge Mortgage Awards 2023

Large Loans Mortgage Lender of the Year

Forbes Advisor’s Best Of Awards 2023

Best Business Credit Cards

2023 Inclusive Awards

Inclusive Culture Initiative Award

Elite Women 2023

Best Women Mortgage Leaders in the UK

Newsweek

Top 10 Most Loved Workplace

Top 1% Workplace Awards

Diversity, Equity & Inclusion Award and Leader of the Year Award 2023

Metro Awards icon light blue background

Women in Finance Awards 2023

Diversity Lead of the Year

M&A Today Global Awards 2023

Best Lender of the Year

2022

Moneynet Personal Finance Awards 2022

Best Business Credit Card

Money Age Mortgage Awards 2022

Best Mortgage Provider

UK’s Most Loved Workplace 2022

Top 10 in the UK

Moneyfacts 2022

4-star rated Personal Current Account

Moneyfacts 2022

5-star rated Business Current Account

Moneyfacts 2022

5-star rated Business Credit Card

2021

Moneyfacts 2021

5-Star rated Business Bank Account & Business Current Account

2020

Armed Forces Covenant’s Employer Recognition Scheme

Silver Award 2020

Money Age Awards 2020

Bank of the Year

Moneyfacts 2020

5-Star rated Standard Current Account

2019

Glassdoor’s 2019 Top 50 Places to Work

Glassdoor’s 2019 Top 50 Places to Work Award

2018

Glassdoor 2018 Top 10 UK CEO

Craig Donaldson - Glassdoor 2018 Top 10 UK CEO

Moneywise Customer Service Awards 2018

Highly Commended Most Trusted Financial Provider

Moneywise Customer Service Awards 2018

Highly Commended Most Trusted Current Account App Provider 

Moneywise Customer Service Awards 2018

Highly Commended Most Trusted Current Account Provider for Call Centre Service 

Moneywise Customer Service Awards 2018

Highly Commended Most Trusted Current Account Provider

Global Retail Banking Awards 2018

Best Digital Onboarding Strategy

British Bank Awards 2018

Finalist

Moneynet Personal Finance Awards 2018

Best Debit Card For Use Abroad

Moneynet Personal Finance Awards 2018

Best All Round Personal Finance Provider

 

Moneyfacts 2018

5-star rated Standard Current Account

2017

CEO Monthly Awards 2017

CEO of the Year 2017 – UK 

Episerver Website Awards 2017

1st place - Brand and Information Website 

British Small Business Awards 2017

Best Business Account 

UK Social Mobility Awards 2017

Progression Programme of the Year

London Evening Standard Business Awards 2017

Financial Services Company of the Year 

HR Excellence Awards 2017

Most People-Focussed CEO of the Year

Moneywise Customer Service Awards 2017

Best Mobile Banking app

Moneywise Customer Service Awards 2017

Best Current Account Provider for Branch Service

Moneywise Customer Service Awards 2017

Most Trusted Financial Provider

Moneywise Customer Service Awards 2017

Most Trusted Savings & Cash ISA Provider

Moneywise Customer Service Awards 2017

Highly Commended - Best Current Account Provider for Call Centre Service

Moneywise Customer Service Awards 2017

Highly Commended - Most Trusted Current Account Provider

Online Personal Wealth Awards 2017

Best Cash ISA

Online Personal Wealth Awards 2017

Best Private Banking Account 

Retail Banker International Awards 2017

Retail Banker of the Year

London Stock Exchange’s ‘1000 Companies to Inspire Britain’ 2017

Recognition

Corporate Livewire Finance Awards 2017

Business Lender of the Year

Fintech Finance

Best Bank Branch (Gold)

PLC Awards 2016

New Company of the Year 

2016

BrandIndex 2016

Top 4 High Street Bank

London Stock Exchange’s ‘1000 Companies to Inspire Britain’ 2016

Recognition

City AM Awards 2016

Bank of the Year

Glassdoor Highest Rated CEOs 2016 - Employees Choice

Craig Donaldson named as top ranking CEO

Moneywise Customer Service Awards 2016

Most Trusted Financial Provider

Moneywise Customer Service Awards 2016

Most Trusted Provider of Savings & Cash ISAs

Moneywise Customer Service Awards 2016

Most Trusted Provider of Current Accounts

Moneywise Customer Service Awards 2016

Best Current Account Provider for Branch Service

Moneywise Customer Service Awards 2016

Best Provider of Children’s Savings Accounts

Moneywise Customer Service Awards 2016

Highly Commended for Best Current Account Provider for Call Centre Service

2015

Moneywise Customer Service Awards 2015

Best Current Account for Branch Service

Moneywise Customer Service Awards 2015

Most Trusted Current Account Provider

Moneywise Customer Service Awards 2015

Most Trusted Challenger Bank

Moneywise Customer Service Awards 2015

Highly Commended for Call Centre Service

HR Excellence Awards 2015

Shortlisted for the Best Talent Management Strategy

Leasing World Awards 2015

New Challenger of the Year Award

Retail Banker International Awards 2015

Best Branch Strategy Award

Fairer Finance Awards 2015

Gold Ribbon

City Gateway Programme 2015

Shortlist

London Stock Exchange’s ‘1000 Companies to Inspire Britain’ 2015

Recognition

City AM Awards 2015

Shortlisted for Bank of the Year

2014

Moneywise Customer Service Awards 2014

Best Current Account for Branch Service

Moneywise Customer Service Awards 2014

Highly Commended for Call Centre Service

Fairer Finance Awards 2014

Gold Award for Customer Trust and Happiness

Asian Voice Awards 2014

Financial Provider of the Year

Mumsnet Family Friendly Awards 2014

Gold Award

City AM Awards 2014

Shortlisted for Bank of the Year

Open for Dog Awards 2014

Special Recognition Award

Microsoft Dynamics Customer Excellence Awards 2014

Technology Innovation Enterprise Award

2013

Mumsnet Family Friendly Awards 2013

Silver Award

City AM Awards 2013

Bank of the Year

Spear's Awards 2013

Wealth Management Innovator of the Year (Private Banking Team)

Spear's Awards 2013

Metro Bank Private Banking

The Stevie Awards 2013

Vernon Hill awarded the 'Gold Stevie Award' in the 'Chairman of the Year Category'

2012

Mumsnet Family Friendly Awards 2012

Silver Award

2011

Mumsnet Family Friendly Awards 2011

Silver Award