This website is for FCA Authorised Intermediaries only.
Through our online portal, you can access our affordability calculator, submit applications, stay up to date with your ongoing cases, and switch existing mortgage deals. Need some help? All the ways you can get in touch with us are at the bottom of this page, including info about our dedicated Broker Helpdesk.
Vulnerable customers: Find out more information on how to identify and support customers that are vulnerable.
Highlights from our most recent Feature of the Week include:
Joint Borrower, Sole Proprietor enhancements - non-relatives are now accepted as joint borrowers and much more. Read our Feature of the Week to find out more.
Turning Dreams into Keys: An Affordability Success Story - read our Feature of the Week to find out how we could help Clive & Sandra.
Log into the portal to check for updates and messages on your cases or call the Broker Helpdesk on 0203 427 1019 who will be happy to help.
View our residential and buy-to-let mortgage lending criteria
Find out how much your buy to let and residential customer could borrow.
Read up on our most frequently asked questions including how we support vulnerable customers.
For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you.
Helpdesk opening hours:
Monday to Wednesday & Friday, 9am to 5.30pm
Thursday, 10am to 5.30pm
Saturday & Sunday, closed
Our Business Development Management team can answer all your questions from lending policy enquiries to specific updates on your clients' mortgage applications. Find your local Business Development Manager here.
To find a store near you - with extended hours, visit the Store Locator page for details.