We’re Metro Bank, and we’re different from the rest. We stay positive and focus on making things happen. We’re all about our people, we stay positive and focus on making things happen. We work hard to support and empower our colleagues, and take on new recruits who won’t just blend in with our culture, but make it even better.
Join us and discover all the amazing reasons why we stand out.
We began in 2010 as the first new UK high street bank in 100 years. Since then we’ve opened 77 stores, hired over 5,000 colleagues, scooped Bank of the Year, and been rated #1 for store service.
We have a thorough recruitment process to find the best of the best, but we always bring our trademark personal service. This means taking the time to have meaningful chats, and keeping you in the loop at every stage.
We want to grow and develop our people from within, and offer career pathways that will help you achieve your goals.
We are proud to have been certified as a Most Loved Workplace®, based on our scores on the Love of Workplace Index™. Our colleagues were asked to rate the levels of respect, collaboration and support at Metro bank, as well as their feeling of belonging in the workplace.
We make sure our core processes and controls are working effectively, and feed back to the CEO and the Board.
We make sure that everything we do builds our brand, grows the business and excites our customers.
We surprise and delight our customers with innovative and exciting new products.
We grow our unsecured personal lending to deliver profitable growth and meet the needs of more customers.
We’re the first point of contact for customers, and work to help and support them however we can.
We’re responsible for promoting and safeguarding the bank’s culture and reputation with its stakeholders.
We manage financial planning, reporting, tax, treasury and legal functions.
We look after everything to do with our people-people, like health and wellness, holidays and more.
We support our customers and colleagues by keeping our IT up to date and running smoothly.
We keep management up to date with new legislation and regulations.
We’re the engine room of Metro Bank with over 1,000 colleagues spread across 11 areas, supporting our colleagues and customers.
We make sure our contracts, costs, risk and quality are well managed.
We are responsible for all product, digital and customer analytics-related activities.
We make sure we lend safely and sustainably, and deliver customer-focused outcomes.
We deliver amazing projects, partner with key suppliers and implement stand-out customer experiences.
We manage the treasury portfolio, liquidity, capital, foreign exchange, and interest rate risks.