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Intermediaries Help & Support

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Intermediaries Login

Log in to our mortgage portal to access our products, track cases and use our affordability calculator

Register for our Mortgage Portal

Register online to place business with us and get access to our mortgage portal, where you'll find our affordability calculator and more

Mortgage Lending Criteria

View our residential and buy-to-let mortgage lending criteria

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Mortgage Calculator

Registered users can access our mortgage affordability calculator

Contact Us

Metro Bank Broker Helpdesk

For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you.

Helpdesk opening hours:
Monday to Wednesday, 9am to 5.30pm
Thursdays, 9.30am to 5.30pm
Fridays, 9am to 5.30pm
Saturdays & Sundays, closed

Contact your local BDM

Our Business Development Management team can answer all your questions from lending policy enquiries to specific updates on your clients' mortgage applications. To find your nearest BDM, please click here

Visit a Store

Find a store near you - with extended hours, click here for details.

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