Mortgage intermediaries
This website is for FCA Authorised Intermediaries only
If you’re an FCA-authorised intermediary, you’ve come to the right place. Just like you, we know successful service is built on giving buyers a great experience from start to finish, as well as finding an individual mortgage for their individual situation.
That’s why we take the time to get to know the needs of every customer, and have a range of tools to help, too. Through our online portal, you can access our affordability calculator, submit applications, stay up to date with your ongoing cases, and switch existing mortgage deals.
Need some help? All the ways you can get in touch with us are at the bottom of this page, including info about our dedicated Broker Helpdesk.
Buy to Let Mortgages
5 year fixed stress test at 4.0% @ 140%
Maximum age 85 considered
Residential Mortgages
Maximum 95% LTV
A less than perfect credit profile
Feature of the Week
Our next ‘Talk to the experts’ session will be joined by a special guest - Mark Collins who heads up the underwriting team at Metro Bank.
Our current processing timescales
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Calls to Broker Helpdesk answered in 60 seconds
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We are underwriting & reviewing Agreements in Principle within 24 Hours
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Mortgage Applications acknowledged and Fully Packaged from Tuesday 21 September
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Documentation uploaded which includes messages and further items for previously unpackaged cases received from Monday 20 September
Log into the portal to check for updates and messages on your cases or call the Broker Helpdesk on 0203 427 1019 who will be happy to help.
Intermediaries Login
Log in to our mortgage portal to access our products, produce a mortgage illustration and track cases
Register for our Mortgage Portal
Register online to place business with us and get access to our mortgage portal and products
More information and tools
Mortgage Lending Criteria
View our residential and buy-to-let mortgage lending criteria
Mortgage Calculators
Find out how much your buy to let and residential customer could borrow.
Contact Us
Metro Bank Broker Helpdesk
For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you.
Helpdesk opening hours:
Monday to Wednesday, 9am to 5.30pm
Thursdays, 9.30am to 5.30pm
Fridays, 9am to 5.30pm
Saturdays & Sundays, closed
Contact your local BDM
Our Business Development Management team can answer all your questions from lending policy enquiries to specific updates on your clients' mortgage applications. Find your local Business Development Manager here.
Visit a Store
To find a store near you - with extended hours, visit the Store Locator page for details.