Mortgages as individual as your most individual individuals

Highlights from our most recent Feature of the Week include:

• Fee assist product delays – due to unprecedented volumes, any residential or buy to let cases that have a fee assist product selected are likely to incur significant delays. Read our Feature of the Week to find out more.
• The Buy to Let Solution – our Buy to Let mortgages have been designed to support your customers whether they are a first-time landlord, ready to remortgage or looking to do a Let to Buy. Read our Feature of the Week to find out more.

We are currently experiencing high application volumes therefore processing times are taking longer than normal.

• When an application is submitted, due diligence checks are conducted within 15 working days, once complete the application will be acknowledged and moved into the underwriting queue.
• If your application was fully packaged at acknowledgment, these applications are being underwritten from Friday 29th July.
• If your application was not fully packaged at acknowledgment, these applications are being underwritten from when the last document was uploaded from Tuesday 2nd August.
• Further documentation uploaded after initial assessment will be reviewed within 4 working days.

Log into the portal to check for updates and messages on your cases or call the Broker Helpdesk on 0203 427 1019 who will be happy to help.