Coronavirus info: business and commercial customers

We are supporting our business customers in a number of ways. To begin with, please get in touch with your Relationship Manager. Or, you can call our specialist business team on 0345 08 08 508 between 8am and 6.30pm, Monday to Friday.

• We’re here to support our business customers who may be impacted by coronavirus. We understand it’s a difficult time and commit to being a patient creditor for those who borrow from us.
• For Metro Bank borrowers with a viable business, who don’t need additional finance, but require financial support with existing facilities, please contact your Local Business Manager or Relationship Manager for advice on how we may assist you.

We’re now taking business bank account applications from sole-director limited companies. You will need to apply online, as we can’t accept applications in store.

Applications open at 10am each day. We’re dealing with a very high volume of customers, so you may need to join a queue. When it’s your turn you will have 10 minutes to start your application.

A new debt finance programme, the Recovery Loan Scheme (RLS), was announced by the Government in the Budget on 3 March 2021. The new scheme aims to support businesses affected by Covid-19 as they recover and grow following the pandemic. RLS supports lending of up to £10m, starting at £1,000 for Invoice and Asset Finance and £25,001 for term loans and overdrafts. Further information on the scheme can be found on the British Business Bank website.

Not yet, we're reviewing the scheme, and we’ll give an update here soon to explain the support we’ll be providing through the scheme.

Our SME/business customers and their employees are top priorities and, following the escalation of measures taken by the UK Government on Friday, 20^th March, including the enforced closure of pubs, clubs and restaurants across the UK, and the increased pressures being seen by SME businesses across all sectors, we will take whatever steps we can to support you during this time. 

Other means of support for SMEs at this difficult time include a specific helpline set up by HMRC, details of which and other help available from this source, can be found via the link below.  We strongly recommend you look at these websites as an early step.

https://www.gov.uk/government/news/tax-helpline-to-support-businesses-affected-by-coronavirus-covid-19

 Similarly, the British Business Bank and the UK Government continue to develop wider financial means of support for SMEs in difficulty, and these can be found via this link:

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses

Naturally, we also encourage you to get in touch with your relationship manager.

Other means of support for SMEs at this difficult time include a specific helpline set up by HMRC, details of which and other help available from this source, can be found via the link below.  We strongly recommend you look at these websites as an early step.

https://www.gov.uk/government/news/tax-helpline-to-support-businesses-affected-by-coronavirus-covid-19

Similarly, the British Business Bank and the UK Government continue to develop wider financial means of support for SMEs in difficulty, and these can be found via this link:

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses

Naturally, we also encourage you to get in touch with your relationship manager.

We suggest that you follow the UK Government’s advice around social distancing, so it’s probably better to call your Local Director, rather than meet face to face.

Our focus is on supporting our existing customers, so if any of your employees need support they should check through our FAQs for ways we can help.