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Service status

How well are our services running?

Check below for any planned maintenance and see if we are experiencing any technical issues. If you are experiencing problems logging into the Internet Banking portal, please see our support page here

Current service status

Intermittent service errors

Personal Telephone Banking

Sorry it’s taking us longer than usual to answer the phone. Our team is working as quickly as possible, but if your call isn’t urgent we’d ask that you hold off calling us at the moment so we can help customers who need us most at this time. We’d encourage you, if you can, to visit us online or download our Mobile App. We are doing everything we can to keep our services running, and you can find the latest information on how we are supporting customers here.
Intermittent service errors

Business Telephone Banking

Sorry it’s taking us longer than usual to answer the phone. Our team is working as quickly as possible, but if your call isn’t urgent we’d ask that you hold off calling us at the moment so we can help customers who need us most at this time. We’d encourage you, if you can, to visit us online or download our Mobile App. We are doing everything we can to keep our services running, and you can find the latest information on how we are supporting customers here.
Intermittent service errors

Our Stores

We’re making every effort to keep our stores open for customers who may need us at this time. To do this, we are changing the opening hours across our store network temporarily from 19 March 2020. See our latest opening times here.  

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Online Banking

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Commercial Online Banking and Business Online Plus

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Bounce Back Loans

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Our Credit and Debit Cards

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Our ATMs

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Our App

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Online Account Opening

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Personal Telephone Banking

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Business Telephone Banking

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Receiving Money

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Sending Money

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Our Stores