Service status

Sorry it’s taking us longer than usual to answer the phone. Our team is working as quickly as possible, but if your call isn’t urgent we’d ask that you hold off calling us at the moment so we can help customers who need us most at this time. We’d encourage you, if you can, to visit us online or download our Mobile App. We are doing everything we can to keep our services running, and you can find the latest information on how we are supporting customers here.

Sorry it’s taking us longer than usual to answer the phone. Our team is working as quickly as possible, but if your call isn’t urgent we’d ask that you hold off calling us at the moment so we can help customers who need us most at this time. We’d encourage you, if you can, to visit us online or download our Mobile App. We are doing everything we can to keep our services running, and you can find the latest information on how we are supporting customers here.

We’re making every effort to keep our stores open for customers who may need us at this time. To do this, we are changing the opening hours across our store network temporarily from 19 March 2020. See our latest opening times here.