Service status

Our app is currently unavailable – we are working to fix the problem and have it up and running as quickly as possible.

If you need to get in touch with us, if you’re a Personal customer call 0345 08 08 500, and if you’re a Business customer call 0345 08 08 508. You can also call us or visit us in person; you can find contact centre and store opening hours here.

We’re having some problems with our Commercial Online Banking and Business Online Plus, balances and transactions may be not showing correctly. We are working to fix this as quickly as possible.

If you’re a Personal customer and you need to get in touch with us, call 0345 08 08 500, and Business customers, call 0345 08 08 508. Or, you can visit us in person; you can find our current store and contact centre opening hours, and latest information on how we are supporting customers, here

We’re experiencing a delay which may mean your transactions and balances are not up to date. We are working to fix this as quickly as possible.
If you’re a Personal customer and you need to get in touch with us, call 0345 08 08 500, and Business customers, call 0345 08 08 508. Or, you can visit us in person; you can find our current store and contact centre opening hours, and latest information on how we are supporting customers, here