Service status
How well are our services running?
Check below for any planned maintenance and see if we are experiencing any technical issues. If you are experiencing problems logging into the Internet Banking portal, please see our support page here.
Current service status
Online Account Opening
We’re having some problems with our personal and business online account opening service, so it may run slowly or be unavailable. We are working to fix this as quickly as possible. To open an account, you can visit us in store.
If you’re a Personal customer and you need to get in touch with us, call 0345 08 08 500, and Business customers, call 0345 08 08 508. Or, you can visit us in person; you can find our current store and contact centre opening hours here.
Our Stores
Online Account Opening
Commercial Online Banking and Business Online Plus
Personal Online Banking
Our App
Personal Telephone Banking
Business Telephone Banking
Our Credit and Debit Cards
Our ATMs
Receiving Money
Sending Money