Either pop in store and get your card then or open your account online and have it arrive via post within days. No appointments needed.
Going abroad? We won't charge you for debit card payments and cash withdrawals in a foreign currency in European countries.*
We can switch your salary, direct debits and standing orders in 7 days. Guaranteed.
You can join the revolution from anywhere in the UK. All you need is a photo ID, three years of address history and a selfie
Start banking online straightaway. Your card will arrive in days or you can pick it up at any store 7 days a week.
We’re up front with our customers about everything. We’ve created this handy summary of our Current Account key features so you can see the important information from the get-go.
|Minimum balance||Monthly fees||Overdraft interest|
To lend a helping hand to personal customers struggling with their finances as a result of the Coronavirus, we have made the following changes:
You can apply for our Current Account if:
If you’re wanting to open an account online, you’ll need photo ID and be able to upload a selfie. For those who aren’t a UK, EU, EEA or Swiss national, we're working on extending our system to cover biometric residence permits, but for the time being, you’ll need to come in store to open an account. We can only accept the original documents. Photocopies and handwritten passports or ID cards are not valid.
We offer arranged overdrafts on request and we'll make a decision depending on your personal circumstances.
We’ll send you a free text message when you’ve gone past your arranged overdraft limit and let you know when you need to top up your account, to minimise any interest charges.
You can always opt out of these messages if you want. Simply ask us in store or give us a ring on 0345 08 08 500.
Arranged and unarranged overdrafts have a typical interest rate of 34% APR (variable).
For more information on our terms and services, please see this page.
APR stands for Annual Percentage Rate. It shows what the interest rate would be if interest was charged and added to the amount owed once each year including any additional fees. However, we don’t charge any additional fees.
We don’t charge you for debit card payments and cash withdrawal in a foreign currency in most European countries. And we offer outstanding value rates in the rest of the world.
|Location||Card Purchase||Cash Withdrawal|
|Outside Europe*||2.99%||2.99% + £1.50|
*Where can I use my card for free in Europe?
If you make a debit card payment or a cash withdrawal in a foreign currency outside the UK, any foreign currency transaction will be converted into sterling on the day it’s paid out of your account. The exchange rate is set by MasterCard®.
MasterCard® is a registered trademark of MasterCard International Incorporated.
If we receive a request for a payment but you don’t have the funds in your account to cover it, we will either:
From 18 December 2019 we stopped charging the £10 fee for each payment made and each payment refused due to lack of funds.
In any given month we’ll never charge you more than the monthly cap of £60 for charges relating to an unarranged overdraft.
If deducting interest causes you to go overdrawn or increases your overdraft, you’ll only be charged interest on the new balance.
(a) going overdrawn when you have not arranged an overdraft; or
(b) going over/past your arranged overdraft limit (if you have one).
(a) interest and fees for going over/past your arranged overdraft limit;
(b) fees for any payment made despite lack of funds (Metro Bank does not charge for these)
(c) fees for any payment refused due to lack of funds (Metro Bank does not charge for these).
We process standing orders, Direct Debits and future dated payments in the morning. If you don't have enough funds in your account to cover a payment, we'll send you a text message to let you know so you can pay in the money. Top up your account and we’ll try to make the payment again at 2pm on the same day.
Cheques normally take 5 working days to process. If you’d like to know how quickly you can withdraw your funds after a cheque has been paid into your account you can take a look at our cheque clearance guide.
Download our PDF to read when you like - it contains all the ins and outs of our Current Account.
The straightforward, easy way to manage your day-to-day spending if you don't need all the features of a Current account, if you are not eligible for one, or if you are under 18.
There are no Direct Debits or arranged overdrafts. And you can stay on budget with online spending and foreign transaction limits. Pop in store with proof of ID to open your account on the same day – no need for an appointment.
We’ve made it really easy to open an account with Metro Bank. Just come in to one of our stores or apply online - all you’ll need is proof of your identity. Your current account will be up and running straight away. If you’re in store, we’ll print your bank card and cheque book there and then. If you open your account online, your card will arrive within a few days.
Switching your Current Account to Metro Bank couldn’t be simpler. Just pop into one of our stores. They’re open 7 days a week. We’ll take care of everything for you. And we’ll have your whole switch done in 7 working days. Guaranteed.
Yes. And we’ll match your existing overdraft where we can, depending on your financial status.
Yes, just pop into one of our Stores. You can open a joint account to manage your money together. You can even switch your existing joint account to us.
Yes. All Metro Bank cards support contactless payments. Just tap on the reader at the till and you're done.
Yes. If you choose to close your account, we will offer you the option to receive up to 5 years’ worth of prior transaction history at the point of account closure. We retain your transaction history for at least 5 years after you closed your account, so you can also request up to 5 years’ worth of prior transaction history from the date of the request. To make a request, you can visit us in store or call us on 0345 08 08 500.
We will provide a printed version of your transaction history via post, normally within 7 working days. You can also download your transaction history using online banking before you close your account.
Accounts which have been closed due to fraud or other unlawful activity, impairment or which have had no activity in the past 5 years will not be eligible to receive transaction history.
Metro Bank 24/7. Check balances, make payments, see transactions and open new accounts any time - all with internet banking.
Control your money on the move with our mobile banking app. Check balances, move money, make payments and more wherever you are.
If you need help you can talk to a real person in our UK contact centre 24 hours a day, 7 days a week, 365 days a year
A friendly face and a quick answer. And all the usual payment services too. We're open 362 days a year
With our same-day account opening, you can apply in store and we'll print your card there and then. Having the right documents will help make the process go smoothly.
Switching your current account to Metro Bank is simple and hassle-free. And we guarantee to have it all done and dusted for you in 7 days.