Different ways to bank, same great service
Coronavirus update
So we can still be available to support our customers, we’ve had to change our store and contact centre opening hours temporarily while the coronavirus outbreak continues. For our revised hours, please go to metrobankonline.co.uk/coronavirus.
Bank on us, your way
What suits you best today – online or face to face, mobile app or personal call? You choose…
Pop in-store
Come on in for a friendly face and a quick answer – plus all the usual payment services. We're here 7 days a week, 362 days a year.
Use the app
Take care of your essential money stuff even when you’re out and about. Check balances, make payments and manage your cards.
Go online
Manage cards and savings, browse transactions, open new accounts – all from the comfort of your sofa.
Give us a call
Need to call someone – even in the middle of the night? Talk to our human-only UK contact centre 24/7/365. Any time at all, basically.
Come see us
Ways to Bank
Using cash machines
Take out money, check your balance and change your PIN at our handy cash machines. Some stores have them in a lobby that’s open even after we close.
Ways to bank
In-store banking
You'll always find a friendly face in store. We're open 7 days a week, 362 days a year, including evenings and weekends. Dogs are welcome too.
Contactless payments
All Metro Bank cards support Contactless payments of £30 or less. Just tap on the reader at the till and you’re done.
Text and email alerts
We'll help you stay in control of your money with text and email alerts that tell you what your balance is.
Magic Money Machines
Count coins in a flash with our free Magic Money Machines. Our Magic Money Machines are back up and running for Metro Bank customers. We’ll let you know when non-customers are able to use them too.
FAQs
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Can I apply for an account online?
You can open a personal Current Account online, or just pop into one of our stores.
You can also open selected personal savings accounts online.
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What do I do if I'm having problems with my internet banking?
You'll find quick fix solutions on the personal internet banking page.
Alternatively, you can give us a call on 0345 0808 500 or pop into a store.
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What do I do if I'm having problems with my mobile banking app?
You'll find quick fix solutions on the mobile banking page.
Alternatively, you can give us a call on 0345 0808 500 or pop into a store.