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Different ways to bank, same great service

Bank on us, your way

What suits you best today – online or face to face, mobile app or personal call? You choose…

Pop in-store

So we can keep supporting our customers while the covid-19 pandemic continues, sometimes we have to change our store and contact centre opening hours temporarily. For our current hours, click here.

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Use the app

Take care of your essential money stuff even when you’re out and about. Check balances, make payments and manage your cards.  

Go online

Manage cards and savings, browse transactions, open new accounts – all from the comfort of your sofa.

Give us a call

Call our UK-based contact centre – open 7 days a week

Come see us

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Ways to Bank

Using cash machines

Take out money, check your balance and change your PIN at our handy cash machines. Some stores have them in a lobby that’s open even after we close.

Ways to bank

In-store banking

You'll always find a friendly face in store. We're open 7 days a week, 362 days a year, including evenings and weekends. Dogs are welcome too.

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Contactless payments

All Metro Bank cards support Contactless payments of £100 or less. Just tap on the reader at the till and you’re done.

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Text and email alerts

We'll help you stay in control of your money with text and email alerts that tell you what your balance is.

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Magic Money Machines

Our Magic Money Machines are back up and running for Metro Bank customers to use.


Can I apply for an account online?

You can open a personal Current Account online, or just pop into one of our stores.

Find your nearest store

You can also open selected personal savings accounts online.

Explore our range of savings accounts

What do I do if I'm having problems with my internet banking?

You'll find quick fix solutions on the personal internet banking page.

Alternatively, you can give us a call on 0345 0808 500 or pop into a store.

What do I do if I'm having problems with my mobile banking app?

You'll find quick fix solutions on the mobile banking page.

Alternatively, you can give us a call on 0345 0808 500 or pop into a store.