Different ways to bank, same great service
Bank on us, your way
What suits you best today – online or face to face, mobile app or personal call? You choose…
Pop in-store
Come and see us in store. Please check the latest opening hours for each of our stores before you visit us.
Use the app
Take care of your essential money stuff even when you’re out and about. Check balances, make payments and manage your cards.
Go online
Manage cards and savings, browse transactions, open new accounts – all from the comfort of your sofa.
Give us a call
Call our UK-based contact centre – open 7 days a week
Ways to Bank
Using cash machines
Take out money, check your balance and change your PIN at our handy cash machines. Some stores have them in a lobby that’s open even after we close.
Ways to bank
In-store banking
You’ll always find a friendly face in store. We’re open Monday to Friday, and some stores are also open on Saturdays.
Contactless payments
All Metro Bank cards support Contactless payments of £100 or less. Just tap on the reader at the till and you’re done.
Text and email alerts
We'll help you stay in control of your money with text and email alerts that tell you what your balance is.
Magic Money Machines
We no longer offer a Magic Money coin counting service in our stores.
You can pay coin in over the counter within the daily coin limits. 10 coin bags per customer per day. See FAQ's for more information
We've made changes to making cash deposits in stores
We’ve made changes to the amount of cash customers can pay into their Metro Bank account each day and who can pay cash in. To find out more please visit your nearest store or call us on 0345 08 08 500. Alternatively, take a look at our FAQs.
FAQs
Can I apply for an account online?
You can open a personal Current Account online, or just pop into one of our stores.
You can also open selected personal savings accounts online.
What do I do if I'm having problems with my internet banking?
You'll find quick fix solutions on the personal internet banking page.
Alternatively, you can give us a call on 0345 0808 500 or pop into a store.
What do I do if I'm having problems with my mobile banking app?
You'll find quick fix solutions on the mobile banking page.
Alternatively, you can give us a call on 0345 0808 500 or pop into a store.