Skip to main content

Different ways to bank, same great service

Bank on us, your way

What suits you best today – online or face to face, mobile app or personal call? You choose…

Pop in-store

Come and see us in store. Please check the latest opening hours for each of our stores before you visit us.

Metro blue smartphone version 2

Use the app

Take care of your essential money stuff even when you’re out and about. Check balances, make payments and manage your cards.  

Go online

Manage cards and savings, browse transactions, open new accounts – all from the comfort of your sofa.

Give us a call

Call our UK-based contact centre – open 7 days a week

Ways to Bank

Using cash machines

Take out money, check your balance and change your PIN at our handy cash machines. Some stores have them in a lobby that’s open even after we close.

Ways to bank

In-store banking

You’ll always find a friendly face in store. We’re open Monday to Friday, and some stores are also open on Saturdays.

contactless card icon

Contactless payments

All Metro Bank cards support Contactless payments of £100 or less. Just tap on the reader at the till and you’re done.

Red Android Phone icon

Text and email alerts

We'll help you stay in control of your money with text and email alerts that tell you what your balance is.

Magic Money Machine icon

Magic Money Machines

From 26 July, we will no longer offer a Magic Money coin counting service in our stores.
You can pay coin in over the counter within the daily coin limits. 10 coin bags per customer per day. See FAQ's for more information

We've made changes to making cash deposits in stores

We’ve made changes to the amount of cash customers can pay into their Metro Bank account each day and who can pay cash in. To find out more please visit your nearest store or call us on 0345 08 08 500. Alternatively, take a look at our FAQs.


Can I apply for an account online?

You can open a personal Current Account online, or just pop into one of our stores.

Find your nearest store

You can also open selected personal savings accounts online.

Explore our range of savings accounts

What do I do if I'm having problems with my internet banking?

You'll find quick fix solutions on the personal internet banking page.

Alternatively, you can give us a call on 0345 0808 500 or pop into a store.

What do I do if I'm having problems with my mobile banking app?

You'll find quick fix solutions on the mobile banking page.

Alternatively, you can give us a call on 0345 0808 500 or pop into a store.