You will receive an email notification when your Certificate of Interest is ready, this will be on and after Monday 20th April.
If you have selected a postal preference your certificate will be sent out from the 20th April in batches so this should arrive with you soon.
Please follow these steps:
If you have not received a Certificate of Interest, this may be because you have not had any interest paid in the 19/20 tax year. Please note – COIs are not produced for ISAs. If neither of these apply to you, please refer to your local store or call 0345 08 08 500.
Please refer to your local store to check the name of the account or send through a request to change. We cannot produce a new certificate however can produce a letter to confirm.
For all fixed terms, interest rates differ when interest is paid annually to monthly. For instant access accounts please check for any rate changes.