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A better mortgage experience


Get a guide through the mortgage maze from someone who knows your personal circumstances.
We review all applications on a individual basis and if you’re approved you can rest easy knowing that we always reward the loyalty of our existing customers with our best deals and offer a no-hassle approach to switching. Head to Our Mortgage Rates page to see which option would be best for you.

If you’re struggling with your finances as a result of the coronavirus outbreak, please get in touch with us to discuss your situation.

You can apply online for a mortgage payment holiday. Alternatively, you can call our Mortgage Servicing team on 0345 319 1200 or email, quoting your mortgage account number and monthly payment date, or you can complete our call-back request form. We aim to reply as soon as we can.

For more information on how we’re supporting our customers, go to

Residential mortgages

Whether it’s your first time or you’re an old hand, look no further for personalised mortgage advice.

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Buy-to-let mortgages

Build up your property portfolio with the help of our dedicated mortgage advisors.

Already with us?

Existing customers can switch mortgage deals online.

Existing customer wanting to discuss your mortgage?

Arrange a callback

Email us

How the mortgage application process works

If you are a first-time buyer, new to Metro Bank or remortgaging, see what you need to do to make the mortgage application process as smooth as possible – and how we help make it happen.

Applying for a mortgage

How we can help

Follow our simple guide to successfully navigating the mortgage lending process. 

Buy-to-let mortgage guide

How we can help

Take the guesswork out of your buy-to-let mortgage application with our handy guide.

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Rewards for your loyalty

Been with us a while? Enjoy stress-free switching, a personal service and lower fees. 


Protecting your money

Your eligible deposits with Metro Bank are protected by the FSCS.


Make green your colour scheme

Be more energy efficient with the government’s Green Deal, designed to help you make energy-saving home improvements.