A better mortgage experience
Coronavirus update
The payment holiday scheme ended on 31 March 2021. Supporting our customers is still our top priority, so we may be able to help in other ways. Click here for more information, or to contact us:
- Call our Mortgage Servicing team on 0345 319 1200. Our opening hours are 8.30am to 6pm Monday to Friday.
- Complete this form and one of our specialists will give you a call. We aim to call within seven days.
- Send us an email to mortgageservicing@metrobank.plc.uk – we will reply as soon as possible. Please provide your eight-digit mortgage account number, which starts with a 4 and can be found on any letter you have received from us about your mortgage.
- Write to us at Mortgage Admin team, Metro Bank Plc, PO Box 1130, Uxbridge UB8 9XX
We've agreed the sale of some of our residential mortgages to NatWest
There are no immediate impacts on our existing mortgages and we are still open for business for new mortgage applications. You can find more information on the sale here.
Mortgages
If you’re looking to apply for a mortgage with us, our team of experts can guide you through the mortgage maze. They’ll take the time to find out more about your individual circumstances and give advice that’s tailored to you.
Already have a Metro Bank mortgage? We always reward the loyalty of our existing customers with our best deals, and offer a no-hassle approach to switching. Head to our Mortgage Rates page to see which option works best for you.
Residential mortgages
Whether it’s your first time or you’re an old hand, look no further for personalised mortgage advice.
Buy-to-let mortgages
Build up your property portfolio with the help of our dedicated mortgage advisors.
Already with us?
Existing customers can switch mortgage deals online.
Existing customer wanting to discuss your mortgage?
Arrange a callback
Email us
How the mortgage application process works
If you are a first-time buyer, new to Metro Bank or remortgaging, see what you need to do to make the mortgage application process as smooth as possible – and how we help make it happen.
Applying for a mortgage
How we can help
Follow our simple guide to successfully navigating the mortgage lending process.
Buy-to-let mortgage guide
How we can help
Take the guesswork out of your buy-to-let mortgage application with our handy guide.
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How we can help
Rewards for your loyalty
Been with us a while? Enjoy stress-free switching, a personal service and lower fees.
FSCS
Protecting your money
Your eligible deposits with Metro Bank are protected by the FSCS.
Energy-saving for your home
Make green your colour scheme
Be more energy efficient with the government’s Green Deal, designed to help you make energy-saving home improvements.