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Our brief but brilliant history

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Changing the way Britain banks

We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, where you can walk in without an appointment and leave with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.

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A fresh start to banking

Metro Bank first opened its doors in the summer of 2010, the first high street bank to open in the UK in over 100 years. 

Bringing personal service back to banking

We’re here to help, just walk in at a time that’s right for you – no need to book an appointment. See our store opening hours.

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Banking. But better

We keep our products simple and we do the same for our rates and charges, so you’ll always know exactly what you’re getting. No more nasty surprises in the small print.

We’ve scooped a fair few prizes and honours since we opened our doors

Our trophy cabinet

What we're all about

We're committed to making a difference and delivering a different type of banking for Britain.

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Committed to customer service

We are committed to providing you with unparalleled levels of service and convenience. We offer a super-quick account opening on the same day providing all checks have passed.

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Committed to kids

Kids matter at Metro Bank. Every year we help thousands of children take their first steps with money. We encourage them to save and learn about budgeting with our financial education programme.

Committed to the community

It's really important to us that we give something back to the communities we serve. Every year we host thousands of charity and business networking events across our stores. We’re proud to partner with a leading charity to help support young people with cancer.

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Committed to sustainability

Our ambition to be the number one community bank goes hand in hand with acting sustainably and responsibly towards our customers, our colleagues and our environment. We’re working on becoming net zero, and we can help our customers make sustainable choices too.

We’re here to help

We offer extra support to make banking easier for our customers.

Whether their day-to-day activities are affected by a disability or health issues, they have difficulty understanding or managing money, or they are going through a stressful time – whatever the situation, we encourage our customers to let us know so we can help.

Supporting women in business

We want to make it easier for our female business community to access help and support for their businesses, so we've pledged our support to the Investing in Women Code.

Working together

We want to ensure that all our suppliers operate in a responsible, safe and sustainable way and that they understand our principles and values. The Metro Bank Supplier Code of Conduct sets out a range of operational, social and ethical values that we expect our suppliers to demonstrate every single day – just like we do.

Explore Metro Bank

We want to keep banking simple so our products and services are as straightforward as possible.


Safe deposit boxes

Store your valuables and important documents in a safe and secure environment. We offer different size boxes from extra small to extra large.


Brilliant business banking

From sole traders to large corporations, there’s an account to fit your needs. And there’s a Local Business Manager in every store. See what we can do for your business.

Love your bank

Account switching

Switching your current account to Metro Bank is simple and easy. And we guarantee to have it done in 7 days.


Protecting your money

Your eligible deposits with Metro Bank are protected by the FSCS.