We have always believed it is imperative that we represent the communities we serve; this is the foundation of our community banking model. We believe a diverse organisation with a broad range of skills, backgrounds, knowledge and experience is most effective and we are deeply committed to promoting greater diversity and inclusion throughout the Bank and transparently reporting against progress.
We have a number inclusion networks, led by passionate and committed colleagues. They include:
All groups are open to all colleagues, regardless of race, gender or sexual orientation.
The Inclusion Committee has met on a monthly basis this year, bringing together the chairs of our colleague networks to progress collaborative inclusion goals.
As at 31 December 2021
As at 5 April 2021
Our gender pay gap is caused by the higher proportion of men in more senior roles. We have a range of initiatives focused on encouraging and supporting talented women into leadership and specialist jobs.
Importantly, we have examined the salaries for all jobs across the bank and this has confirmed that we pay our colleagues doing the same role equitably, regardless of gender.
Proportion of female and male colleagues by pay quartile
The charts below show the gender distribution and pay gap at Metro Bank across the four pay quartiles:
As at 5 April 2021
Proportion of female and male colleagues who received a bonus
As at 5 April 2021
I can confirm the data reported is accurate.
Chief People Officer
28 March 2022
With two stores based in Cardiff, we’re dedicated to supporting our Welsh customers and celebrate the local language and culture. So much so, our commitment has earned us official recognition from the Welsh Language Commissioner, Aled Roberts.
We want Welsh speaking customers to walk into our stores and feel comfortable using their own language, and we’re proud of the way our colleagues use it in conversation, during local events, and at our drive-thru banking experience.
Here’s more detail on the ways our Welsh language services continue to assist our customers and colleagues with their everyday banking needs.
Dyma ein Cynnig Cymraeg sy’n disgrifio’r gwasanaethau Cymraeg sydd ar gael i’n cwsmeriaid. Yn ogystal â chynnig datblygiad i’n cydweithwyr.
Mae’r Gymraeg yn bwysig i’r gwasanaethau yr ydym yn eu darparu gan fod llawer o’n cwsmeriaid yn siarad Cymraeg. Y mae hefyd yn bwysig i gefnogi’r iaith Gymraeg yng Nghymru ble bynnag y gallwn yn y gymuned.
Dyma yw ein Cynnig Cymraeg:
This is our Welsh Offer which describes the Welsh language services that are available to our customers. As well as to offer development for our colleagues.
The Welsh language is important to the services we provide as we have many Welsh speaking customers. It is also important to support the Welsh language in Wales wherever we can in the community.