Switch your mortgage online

Get our mortgage rates to read at your leisure

Download our PDFs to read when you like - they contain all the ins and outs of our Existing Customer Mortgages.

Residential Mortgage Details - Existing Customers (PDF)(105KB)

Buy to Let Mortgage Details - Existing Customers (PDF)(89KB)

Get our mortgage rates to read at your leisure

Download our PDFs to read when you like - they contain all the ins and outs of our Existing Customer Mortgages.

Residential Mortgage Details - Existing Customers (PDF)(105KB)

Buy to Let Mortgage Details - Existing Customers (PDF)(89KB)

The switching process

Switching your mortgage is simple. No credit checks. No underwriting. You can do it online in around 10 minutes once you’ve found the mortgage that suits you. You can also give us a call if you want to discuss your options. You'll get personal service, with one single point of contact through the whole mortgage process.

You can switch your mortgage within the last three months of your current rate. If you find a rate you would like to switch to, you must select it at least ten days before your current one ends. If you don’t, you will be moved to our Standard Variable Rate for a minimum of one month.

Making changes

If you want to make changes or need help just give us a call on 0203 427 1435 (Monday to Friday: 9am to 5.30pm) or arrange a time for us to call you. We can help you if you want to: 

• Borrow more money on your mortgage
• Move to a new property
• Lengthen or reduce the term of your mortgage
• Transfer equity in your property, for example to a partner or your children
• Change from an interest-only mortgage to paying back capital as well 

Overpayments

You can make one-off and regular overpayments at any time in addition to your normal monthly payments.

Making overpayments could save you paying a considerable amount of interest, and may also help you to repay your mortgage earlier.

How much can I overpay by?

Each year residential mortgage customers can overpay by up to 20% and Buy to Let customers up to 10% of their original advance. This resets on the anniversary of when your mortgage started.

If you overpay by more than this, early repayment charges are applied - you’ll have all the details about this in your mortgage offer paperwork.

What happens when I make an overpayment?

Any payment of less than £500 will be kept as a credit on your mortgage, and will not reduce your mortgage balance, unless it means you have a total credit of £500 or more.

If you make a payment that means you will be £500 or more in credit, we will automatically reduce your mortgage balance. We’ll recalculate your monthly payments in line with your new mortgage balance.

It isn’t possible to under pay your mortgage or to take payment holidays.     

How to make overpayments on your mortgage

Payments must come from a personal account in your name – we can’t accept third party payments or payments from a business account.

You can make an overpayment using any of these options:

• Using your Debit Card
  You can make a payment up to £5,000 by debit card. To do this, please get in touch with us on the number below.
• Transferring money from your Metro Bank Current Account
  You can transfer money from your Current Account directly to your mortgage account. To do this, please get in touch with us on the number below.
• Transferring money from an account with a different bank
  You can pay directly into your mortgage account using these account details:

Bank Name:                       Metro Bank PLC

Account Name:                 Metro Bank PLC – Mortgages

Account Number:             12994907

Sort Code:                          230580

Reference:                          Please use your mortgage account number

If your mortgage account number starts with 42, use these details:

Bank Name:                       Metro Bank PLC

Account Name:                 Metro Bank PLC – Mortgages

Account Number:             16012068

Sort Code:                          230580

Reference:                          Please use your mortgage account number

• Standing order - If you would like to make regular overpayments, you can set up a standing order from your current account using the account details above.

Please use your mortgage account number as the reference.

• Transferring money from an account with a different bank - You can also make regular overpayments by Direct Debit. To set this up, please get in touch with us on

How do I get in touch with you to discuss my mortgage?

If you have a question about making overpayments or early repayment charges, call us on 0345 319 1200, Monday to Friday between 8.30am and 6pm.

Your Mortgage Terms and Conditions

Mortgage terms and conditions (PDF) (1MB) 

Talk to us

If you’ve got any questions about your mortgage options or are having difficulties with paying your mortgage, please call us on 0345 08 08 500.

Download information on all fees

Mortgage Tariff Details (PDF) (175KB) 

Your home may be repossessed if you don't keep up repayments on your mortgage.

This is a way of releasing money from your home without having to move. The money released will be in the form of a loan secured against your home and must be used to repay your existing mortgage balance with us. We don’t provide later life mortgages; however, we have partnered with Legal & General for them to provide the option to offer their later life mortgage products to our customers. More information can be found (hyperlink) or please contact us for more information. This only applies if you have a residential mortgage.

Later life mortgages

We’ve partnered with Legal & General to offer you lifetime and retirement interest only mortgages.

Designed for customers aged 55 or over, a later life mortgage lets you borrow money based on the value of your home, as a loan secured against it, while you continue to live there. The loan is usually repaid when the last surviving borrower dies or moves out of the home into long-term care.

• With a lifetime mortgage you are able to decide whether you’d like to pay all, some or none of the interest each month.  
• With a retirement interest only mortgage you must pay the interest in full each month. As a last resort, your home may be repossessed if you do not keep up with your payments.

There’s lots to consider so it’s important to receive financial advice to help you make the right decision. There may be cheaper ways to borrow money. Legal & General has its own team of specialist later life mortgage advisers, to help you find the right option for you. If you speak to one of their advisers, there’s no obligation to proceed. 

Learn more about later life mortgages with Legal & General or call us to discuss Legal & General later life mortgages on 0345 319 1200.