You can register for internet banking and manage your account from anywhere you have an internet connection.
You can find this in the welcome letter or email you received when you opened your account. You can also find your customer number in the Metro Bank app under 'My details'. Still can't find your customer number?
If you need to sign up for online banking but can’t find your Magic Word, or if you need to reset your online banking details but can’t wait for your Magic Word to arrive, you can use our app.
Here’s what you need to do:
You would have set up your Magic Word or received it in the post when you opened your account.
To set up a new Magic Word, you can:
You would have received your 12-digit customer number in your welcome letter or email.
If you've forgotten your number, you can:
To change your phone number, you can either:
Your password must be at least seven characters long and include: