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The grass is greener

Switch your everyday banking to Metro Bank

It’s simple and hassle-free. Whether you’re already a Metro Bank customer or you haven’t joined us yet, with the Current Account Switch Service we can have your balance and regular payments transferred over in days.

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Your payments move with you

Your regular payments, including any Direct Debits and standing orders, will transfer to your new account.

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Nothing left behind

Any payments made to your old account after the switch date will be automatically redirected to your new one.

Ready to switch?

If you already have a Metro Bank Current Account, just fill out our switching form, and we’ll take care of everything.

Don’t have a Current Account with us yet?

If you’re new to Metro Bank and looking to switch, you’ll need to open a Current Account first. Then you can fill out our switching form straightaway.

    Switching Guarantee logo

 

 Making it happen is simple

All we need are the details of your old account, including the account number, sort code, card number and the date you want the transfer to take place – 7 working days in the future or later.

Switching online

Switching online

Don’t have a Current Account with us yet? You’ll need one first. Find out more or open a Current Account online now.

If you already have a Current Account with us, you’re ready to go. It’s easy to switch online – all you have to do is fill out our switching form, and we’ll take it from there.

Before you get started, make sure you have the following details to hand:

  • Your old account details, including the account number, sort code and the number on the front of your debit card
  • Your new Metro Bank Current Account details – your account number and your long card number

For more info, read through our Current Account Switch Guide.

Switching in store

Switching in store

Don’t have a Current Account with us yet? You’ll need one first. You can do this in store, or open a Current Account online now.

If you already have a Current Account with us, visit us in store and one of our colleagues will help you get started with your switch.

Use our store locator to find your nearest Metro Bank – we’re open seven days a week, early ‘til late.

Remember to bring:

  • Proof of your name and address (here’s a list of what you need to bring)
  • Your old account details, including the account number, sort code and the number on the front of your debit card (bring your card if you can)
  • The date you want the transfer to take place – we can do this within seven working days from the date you visit, or you can pick a date in the future.

For more info read through our Current Account Switch Guide.

Behind the scenes

Behind the scenes

Once you’ve told us you’d like to switch, and given us the details we need, our switching team will take care of the rest. We will:

  • Transfer your direct debits, standing orders and incoming payments such as salary
  • Move your money from your old account to your new one
  • Close your old account

When your switch is complete, we’ll let you know by email.

FAQs

Got a question about moving your accounts to Metro Bank? Find the answer here.

  • Do I need to have a Metro Bank Current Account to switch?

    Yes. If you don’t have one yet, you can find out more or open a Current Account now. If you already have a Current Account with us, go straight to our switching form or visit us in store.

  • I’ve sent you my switching form online, but haven’t heard anything?

    We aim to reply within two working days of receiving your form. If you haven’t heard from us by then, please call 0345 08 08 500.

  • What happens if I change my mind?

    If there are still seven working days before your scheduled transfer date, we can cancel the switch. Call 0345 08 08 500 and our switching team will let you know what you need to do. If you’re within seven working days of the transfer date, the switch process will have already started and we can’t cancel it. You would then need to switch back.

  • What happens if someone makes a payment to my old closed account?

    Future payments that are sent to your closed account with your old bank will be automatically redirected to your new account with us. We’ll also let the sender know your new details.

  • What happens if I’m overdrawn at my old bank and want to switch?

    Using your overdraft doesn’t mean you can’t switch – you just need to ask whether you’re eligible for an overdraft with us. If you meet our lending criteria and we agree to the switch, your account can move to Metro Bank. If you’re not eligible, you’ll need to repay your overdraft before switching.

Have another question?

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