It’s simple and hassle-free. Whether you’re already a Metro Bank customer or you haven’t joined us yet, with the Current Account Switch Service we can have your balance and regular payments transferred over in days.
Your regular payments, including any Direct Debits and standing orders, will transfer to your new account.
Any payments made to your old account after the switch date will be automatically redirected to your new one.
If you already have a Current Account with us, you’re ready to go. It’s easy to switch online – all you have to do is fill out our switching form, and we’ll take it from there.
Before you get started, make sure you have the following details to hand:
Don’t have a Current Account with us yet? You’ll need one first. You can do this in store, or open a Current Account online now.
If you already have a Current Account with us, visit us in store and one of our colleagues will help you get started with your switch.
Use our store locator to find your nearest Metro Bank – we’re open seven days a week, early ‘til late.
Remember to bring:
For more info read through our Current Account Switch Guide.
Once you’ve told us you’d like to switch, and given us the details we need, our switching team will take care of the rest. We will:
When your switch is complete, we’ll let you know by email.
Got a question about moving your accounts to Metro Bank? Find the answer here.
Yes, you can use the service to switch accounts from and to any of the participating banks and building societies.
No, we can’t switch savings accounts or ISAs.
Yes. You will need to agree any overdraft facilities you require with us. Alternatively, we may be able to provide facilities to help you pay off any existing overdraft you may have, subject to normal lending criteria. If you do not come to an agreement with us you must make separate arrangements to repay your existing overdraft before you switch.
Yes, as long as both parties agree to the switch and you are switching to another joint account. It is not possible to use the service to switch a joint account to a sole account.
All incoming and outgoing payments will be automatically redirected to your new account. Each time a payment is redirected, an automatic message is sent back to the originator advising them of your new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed. If you do not want your new details to be given to someone who sends a one-off payment, you can visit us in store or call us on 0345 08 08 500.
You will be able to access the funds in your old account up to and until your switch date, when they will be transferred to your new account.
Yes, if the new account is open and you have money in it (or an overdraft agreed) then you can use it.
The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch.
You can cancel your switch up to seven working days before your switch date. If you do want to cancel, speak to us, who can guide you through this process.