Cash Account
Simple is good
Our Cash Account is our most basic bank account. You get the flexibility of using a card for payments and it's a great option for those who like to keep things simple.
Store account opening
Just pop into store – no appointment needed*
Go contactless
All Metro Bank cards support contactless payments.
Stay in control
No direct debits for this account. Limitations apply on using the card overseas and for online transactions. See below for more information
* Terms and conditions apply. Please check What do I need to open a personal bank account? before visiting the store.
The Nuts and Bolts
We’ve created this handy summary of our Cash Account key features so you can see the important information from the get-go.
| Minimum balance | Monthly fees | Arranged Overdrafts |
Current Account Switch Service |
|---|---|---|---|
| None | Zero | Unavailable | Unavailable |
Eligibility
You can apply to open a Cash Account if:
- You’re aged 11 or older
- You're resident in the UK. You’ll also need to provide proof of your identity and address. If you’re a non-UK, EU, EEA or Swiss national you’ll need a valid visa/residence permit. Here’s a list of what you need
Younger customers
If you’re aged between 11 and 15, please come in store with your parent or guardian to open a Cash Account. Read through section 3 of our list of what you need to make sure you bring the right documents.
Taking money out of your Cash Account
You can withdraw a maximum of £300 a day from UK cash machines using your cash card. You can also take money out in store – a maximum of £300 a day if you’re aged between 11 and 15 and up to £1,000 if you’re 16 or over.
If you are 16 or over and you want to withdraw more than £1,000 you’ll need to give us one weekday's notice.
Keep a close eye on your money
You can choose to receive alerts from your Metro Bank mobile banking app every time your cash cards are used to make a transaction. This includes payments in shops, online purchases and cash machine withdrawals. Find out more
Payments
You can make Faster Payments in store, over the phone, via your Internet Banking or using the latest version of our Mobile Banking app. CHAPS payments can be made in store or over the phone and if the payment is made before 2pm on any working day it will usually reach the recipient on the same day. CHAPS payments made after 3pm will mean that the recipient receives your payment the next working day.
Only available on a Cash Account 16+.
Please note: there is a fee for making a CHAPS payment - see Cash Account information
Cheques
Cheques normally take 4 working days to process. If you’d like to know how quickly you can withdraw your funds after a cheque has been paid into your account you can take a look at our cheque clearance guide.
Important: Cheques will begin to be processed as soon as they are received by a bank, which could be on the same day as it’s written. Please ensure you have enough money in your account to cover all your payments, including cheques, to avoid becoming overdrawn.
Please note: there are fees for depositing USD cheques – see Cash Account information
What the account doesn't offer
To keep it simple there are some restrictions on how you use this account.
- Limited overseas use – you can't use your cash card outside the United Kingdom, except where the Link logo is displayed on a cash machine (e.g. Channel Islands and Isle of Man).
- Limited services – you can pay into your Cash Account however you like, but you can’t set up direct debits. You can only pay for purchases online in GBP
- The cash card cannot be used at 'Pay at Pump'
- Current Account Switch Service - you can't switch your Cash Account using the Current Account Switch Service.
Get all the details to read at your leisure
Download our PDF to read when you like - it contains all the ins and outs of our Cash Account.
Cash Account details (PDF)(107KB)
Our Service Relationship with Personal Customers (PDF)(1.9MB)
Ready to apply?
Come and see us in store
FAQs
How do I pay money into my account?
There are a few different ways you can pay money into your Metro Bank Cash Account, the fastest being a payment from one bank to another. You can also deposit a cheque or pay cash* into your account at your nearest store.
*Please note that you may be asked additional questions about the source of funds to help keep your money safe.
There are limits on the amount of cash customers can pay into their Metro Bank account each day.
- Personal accounts – daily limit £5,000*
Changes to who can pay in cash
To pay cash into a Metro Bank account you must either:
- be named on the account, or
- have authority to manage the account – e.g. power of attorney, or
- be paying less than £250 into a Young Savers account if you are not named on the account (the account holder or a named person on the account can pay in larger amounts).
Exchanging cash
You can only exchange cash over the counter if you’re a Metro Bank customer.
How is a Cash Account different to a Current Account?
The Cash Account is our simple, basic bank account. It covers all your day-to-day needs, but doesn’t provide overdrafts or Direct Debit payments. Take a look at what is offered by our Cash Account.
You can buy things online, in GBP only. However, using your cash card outside the UK is limited:
- Some overseas merchants may allow the option to convert your payment into GBP at the point of sale. However, the exchange rate may not be competitive. You should check the exchange rate which should be shown on the terminal before completing the transaction.
- Overseas ATM withdrawals are not available. Some overseas ATMs where the LINK logo is displayed can offer cash withdrawals in GBP however, this is not guaranteed by Metro Bank and should be considered before taking out the product as this may not be suitable for you if for example you’re looking to travel frequently. Where these transactions are possible Metro Bank will not charge you a fee, but you may be charged by the ATM provider.
- The Cash Account cash card cannot be used at ‘Pay at Pump’
If you need an account with more features, you may want to take a look at our Current Account
How do I open an account?
We’ve made it really easy to open an account with Metro Bank. Just come in to one of our stores with your proof of ID. There’s no need for an appointment.
Can I make transactions outside the UK with a Cash Account?
There are some restrictions on how you can use your cash card outside the UK:
1) Overseas ATM withdrawals are not available. Some overseas ATMs where the LINK logo is displayed can offer cash withdrawals in GPB however, this is not guaranteed by Metro Bank and should be considered before taking out the product as this may not be suitable for you if for example you're looking to travel frequently. Where these transactions are possible Metro Bank will not charge you a fee but you may be charged by the ATM provider.
2) Some overseas merchants may allow the option to convert your payment into GBP at the point of sale. However, the exchange rate may not be competitive. You should check the exchange rate which should be shown on the terminal before completing the transaction.
3) Payments over the internet can be made, but in GBP only.
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