Latest store opening hours
Our store hours changed on 29 March 2024. Find out more about the changes here.
Our festive store opening hours
We’re here for you this festive season, with slightly different hours:
| 24 December | 9.30am to 4pm |
| Christmas Day & Boxing Day | Closed |
| 27 December | 9.30am to 5pm |
| 28 December | 11am to 4pm* |
| 29 December | Closed |
| 30 December | 9.30am to 5pm |
| New Year's Eve | 9.30am to 4pm |
| New Year's Day | Closed |
| 2 January | 9.30am to 5pm |
*Selected stores only - please check below to find out which stores are open on Saturdays.
A
- Ashford: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Aylesbury: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
B
- Basildon: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Basingstoke: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Bath: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Bexleyheath: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Birmingham: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Borehamwood: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Bradford: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Brighton: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Bristol Broadmead: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Bromley: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
C
- Cambridge: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Canterbury: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Cardiff: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Cardiff Newport Road: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Cheapside: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Chelmsford: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Chiswick: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Clapham High Street: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Clapham Junction: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Colchester: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Crawley: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Croydon: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
E
- Ealing: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Eastbourne: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Edgware: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Enfield: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Epsom: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
F
- Fulham Broadway: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
G
- Guildford: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
H
- Hammersmith: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Harrow: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Hemel Hempstead: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- High Wycombe: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Holborn: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Hounslow: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
I
- Ilford: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
K
- Kensington High Street: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- King's Road: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Kingston: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
L
- Leicester: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Liverpool: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Liverpool Street: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Luton: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
M
- Maidstone: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Manchester: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Merry Hill: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Milton Keynes Oakgrove: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Moorgate: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
N
- Newbury: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Northampton: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
O
- Orpington: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Oxford: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
P
- Peterborough: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Piccadilly: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Putney: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
R
- Reading: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Romford: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
S
- Sheffield: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Slough: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Solihull: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Southall: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Southampton: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Southend: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- St Albans: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Staines: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Sutton: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Swindon: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
T
- Tunbridge Wells: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
U
- Uxbridge: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
W
- Watford: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
- Wimbledon: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Wolverhampton: Monday to Friday 9.30am to 5pm, Saturday and Sunday Closed, Bank Holidays Closed
- Wood Green: Monday to Friday 9.30am to 5pm, Saturday 11am to 4pm, Sunday Closed, Bank Holidays Closed
We have recently changed our contact centre operating hours
You can still call us anytime Monday to Friday from 9am to 6pm.
Need extra help accessing our services?
If you are having trouble getting into Online Banking or the Metro Bank App, you can call during these hours:
- Monday to Friday from 8am to 9am, and from 6pm to 8pm
- Saturday, Sunday and Bank Holidays from 8am to 8pm
We know some of our customers may need extra help to continue with their day-to-day banking. If this applies to you, please call us during these hours, and our colleagues will support you however they can.
Emergencies
Please call us anytime, day or night, if you need to:
- report fraud or a scam
- block and report a lost or stolen card.