Our opening hours and services

Please check the latest opening hours for each of our stores before you visit us.

Keep on top of any planned maintenance by checking the status of our services.

A bank at the heart of the community

As a community bank, our customers and their needs always come first.

Being socially responsible and ethical matters to us, which is why we’re honest, consistent and transparent with our customers, and focus on providing the very best service.

We’re a retail and business bank, committed to lending into communities. All of our lending is funded through customer deposits, which means we’re just focused on serving our customers.

Meet the your local Metro Bank team

We’ve built a different kind of high street bank. A bank at the heart of the community. Our store team are ready to help.

Meet the team below and find relevant contact details, too.

James Farmer

Store Manager Basildon

Unparalleled service is what Metro Bank stores are all about. Your Store Manager is the one responsible for making it happen.

Email James

Steve Ackroyd

Local Director Basildon

We love getting involved in the local area. From community events to setting up business networking sessions, your Local Director is at the heart of what we do.

Email Steve

Richard Williams

Local Business Manager Basildon

Meet your personal point of contact for your business. They’re always on hand with ideas to help you move your business forward.

Email Richard