Access your account at Post Office® branches across the country. Pay in cash, cheques or use their change giving service.
You can pay in cash and cheques, and convert notes into change, at Post Office branches across the country.
If you have a Business or Commercial account with us and want to sign up to our Post Office partnership, simply call us on 0345 08 08 508 or visit us in store and we’ll give you everything you need to get started.
You can pay cash into your account simply with your Metro Bank debit card. If you don't have a debit card already, please remember this can take up to 5 working days to arrive in the post.
To pay in cash with your paying-in book simply take along a completed, barcoded slip from your barcoded paying in book which can take up to 5 working days to arrive in the post. The Post Office will then stamp your slip for your records.
To pay in cheques you’ll need a Metro Bank cheque envelope which will be sent to you via post and can take up to 5 working days to arrive. You'll need to include a paying-in slip with the cheques, you can find the instructions on how to use this on the back of the cheque envelope. You can place multiple cheques in each envelope – simply remember to seal it closed.
To exchange notes for coins you’ll need your unique Metro Bank change giving card which you'll receive in the post within 5 working days.
You’ll also need to contact the Post Office you wish to use and order your change at least 24 hours before collecting it.
Each service will be subject to a set-up fee of £20 per account.
| Service | Charge |
|---|---|
| Pay in Cash (with Debit Card) |
£1.00 per £100 |
| Pay in Cash (with Barcode) |
£1.00 per £100 |
| Pay in Cheques | £0.30 per cheque |
| Change Giving | £2.50 per £100 |
You can’t pay in more than £250 cash in coins in a single transaction. The maximum cash deposit (with debit card or barcode) is £10,000 at any one time. There may be lower limits at individual Post Offices. Speak to your Relationship Manager or check at your local Post Office for more details.
Cash paid in, via debit card, through the Post Office will be added to your Metro Bank account in real time. Cash paid in, via a barcoded paying-in slip, through the Post Office® will be added to your Metro Bank account one working day after paying it in (subject to individual Post Office cut off times)
When cheques are paid in at a Post Office the timescales may differ from those you would normally expect, using a Post Office branch typically adds one working day. The cheques will follow the normal cheque clearing cycle once we have received them from the Post Office - 5 working days.
You cannot withdraw cash from your Metro Bank account via the Post Office Service.
Download our PDF to read when you like – it contains all the ins and outs of Post Office® Banking
Post Office® Services Important Information Summary (PDF)(207KB)
We have limits on how much cash can be deposited into our bank accounts including through the Post Office. The maximum cash deposit at the Post Office (with debit card or barcode) is £10,000 at any one time.
You'll need to register for the change giving service after which a change giving card will be sent to you
Email business.commercial.support@metrobank.plc.uk who will send you the forms to add an additional service.
Your eligible deposits with Metro Bank are protected by the FSCS.
Your eligible deposits with Metro Bank are protected by the FSCS.