Metro Bank, the revolutionary high street bank, has scooped the ‘Best Branch Strategy Award’ at the Retail Banker International Awards 2015.
The award recognises Metro Bank’s innovative store approach and commitment to providing its customers with unparalleled levels of service and convenience. Metro Bank offers customer-focussed banking, with stores open at the convenience of local residents and businesses - early to late, seven days a week, 362 days a year. Stores also benefit from traditional face-to-face service, with no need for customers to book an appointment and instant account opening.
Chris Brindley, Managing Director Retail Banking at Metro Bank commented: “It’s a true honour to have been recognised by Retail Banker International for our store strategy. Our stores enable us to provide traditional banking services and build personal relationships with local residents, businesses and communities. We pride ourselves on offering our customers unparalleled levels of service and convenience, and we value the relationships that our stores enable us to create. I would like to take this opportunity to thank our customers who continue to show their support as we revolutionise UK banking.”
The leading challenger bank continues its rapid expansion in 2015, most recently opening its 35th store in Tunbridge Wells, with six more stores set to open later this year.