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Metro Bank Certified as a Most Loved Workplace®

6th September 2022

Most Loved Workplaces employees are happiest and most satisfied at work

Metro Bank has become certified as a Most Loved Workplace®, backed by Best Practice Institute (BPI) research and analysis. Most Loved Workplace® validation provides the most comprehensive look at workplace sentiment for organisations today.

Metro Bank has been certified as a certified Most Loved Workplace® because of its commitment to the colleague experience and the belief that an inclusive culture is the key to great colleague engagement and customer service. Metro Bank colleagues, individually and collectively, are all aligned behind one goal – to create FANS out of our customers.  

Carol Frost, Chief People Officer of Metro Bank commented:

“I am incredibly proud that Metro Bank has been recognised as a Most Loved Workplace®.  It is testament to our colleagues’ hard work and engagement that we have such an amazing culture. Collaboration, purpose and the opportunity to really engage with the communities in which we have a presence underpin everything we do. Our colleagues have also told us that they feel they can truly be themselves at Metro Bank.  We are committed to ensuring that feeling valued remains front and centre for our colleagues through the great work of our vibrant inclusion networks.”

Most Loved Workplaces® certify companies where employees are the happiest and most satisfied at work. Metro Bank became certified as a Most Loved Workplace® based on its scores on the Love of Workplace Index™, which surveys employees on various elements around employee satisfaction and sentiment, including the level of respect, collaboration, support, and sense of belonging they feel inside the Company. 

"I started Most Loved Workplaces® out of inspiration from my community of people who consciously place love for their employees at the center of their business model," said Louis Carter, the founder, and CEO of BPI and a social/organizational psychologist, thought leader, entrepreneur, and author. Carter's book, "In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace," identifies the specific areas needed to become a highly respected, reputable organization where people love to work with each other – a Most Loved Workplace®.