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Metro Bank launches new flexible solution for SMES

2nd September 2014

Metro Bank, the bank for entrepreneurs, is today announcing a new partnership with card payment specialist, acceptcards®, a division of UPG plc.

Metro Bank’s business banking specialists will work closely with acceptcards to ensure that customers looking for a merchant services provider are able to find the best possible solution for their business.

acceptcards, an independent broker of merchant services, reviews a range of payment services providers before presenting the customer with the best solution, based on their individual needs.  Metro Bank business customers will also benefit from a dedicated point of contact at acceptcards, who will support them throughout the process.

Richard Bradley, Director at acceptcards said: “We are thrilled to be working with Metro Bank and their customers. acceptcards was created with the sole purpose of offering UK businesses an alternative to the conventional, previously uncompetitive provision of merchant solutions.

“Our service aims to provide every customer with a choice of innovative card payment solutions, underpinned by a superior customer experience - a proposition that fits perfectly with Metro Bank’s pioneering plans to revolutionise UK banking. This is an exciting new era not only for Metro Bank and acceptcards, but for UK business banking in general.”

Paul Riseborough, Managing Director for Customer Propositions at Metro Bank commented: “At Metro Bank we’re always looking for ways to make things even more convenient for our customers. We know that every business is unique, with different needs and different objectives, so we wanted to work with a partner that understood and supported a wide range of requirements. Our partnership with acceptcards will make the experience of finding a merchant services solution simple and convenient for our customers, and give them a comprehensive range of options to ensure they find the most suitable solution for their business.”

As a champion of small businesses, each Metro Bank store is run by a local bank manager able to make lending decisions on an individual case-by-case basis. SMEs also have their own relationship manager who understands their business and its needs, and can make use of Metro Bank SME Finance’s cash management solutions.  All these benefits can be enjoyed at a time that is convenient to businesses, with stores open early to late 7 days a week, a 24 hour call centre based in London run by people not machines, and full internet banking services.