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Metro Bank Plc appoints new Chief People Officer

24th June 2020

Metro Bank has today (24.06.20) announced that Carol Frost has been appointed Chief People Officer.  She joins the bank on 03.08.2020 and will report to the CEO, Daniel Frumkin and join the Executive Committee (ExCo).

An experienced HR business leader she has a track record of delivering strategic business transformation programmes and a passion for identifying and developing talent.  Carol joins the bank from Centrica Plc, where she was Human Resources Director – Consumer Division.  She has also held senior roles at Sequa Petroleum and BG Group Plc.

Commenting on the appointment, Dan Frumkin, Metro Bank CEO says: “I’m delighted Carol has decided to join Metro Bank.  She is an experienced HR business leader with a track record of delivering strategic business transformation programmes and a passion for identifying and developing talent.  Carol will be responsible for supporting and empowering our colleagues to deliver on the bank’s ambition to be the UK’s best community bank.”

Carol Frost added: “Metro Bank with its fantastic colleagues, strong culture and passion for customers is a dream job for an HR professional.  My career has been dedicated to unlocking the potential in people and helping them to navigate a changing landscape.  Understanding the impact of Covid-19 on how organisations can thrive, ensuring diversity and inclusion across the bank, protecting mental health and maintaining colleague wellbeing are all high on my agenda.  Metro Bank is famous for its people and I can’t wait to be part of the team."