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Metro Bank brings the banking revolution to Cambridge

21st January 2015
  • Metro Bank Cambridge Grand Opening celebrations to take place on Friday 30th and Saturday 31st January
  • Amazing services for customers: store open seven days a week, 362 days a year, early and late; Magic Money Machines; Safe Deposit Boxes and much more

Metro Bank’s rapid expansion continues in 2015 with the opening of its 32nd store in Cambridge. To mark the occasion, the UK’s most revolutionary bank will be holding two days of celebrations on Friday 30th and Saturday 31st January.

The new Cambridge Metro Bank store can be found at Unit 1, Christ’s Lane, Cambridge, CB2 3BZ. Customers will be looked after by a team led by Local Director, Neil Peck and Store Manager, Alan O’Shea.

Cambridge residents visiting the store will have the chance to enjoy an array of grand opening festivities; including stilt walkers, face painting, performing dogs, live music, and most importantly, a new convenient, customer-focused bank that provides unparalleled levels of service and convenience. At Metro Bank, Dogs Rule, so customers are invited to bring their canine companions along with them.

Metro Bank is committed to providing customers with amazing service and convenience through every banking channel. Unlike any other bank in the UK, all stores provide instant printing and replacements for lost or stolen debit cards, free coin counting for customers and non-customers alike with Metro Bank Magic Money Machines and, Safe Deposit Boxes for customers’ valuables.

The bank uses the most advanced technology to support customers through whichever channel they choose to use for their banking. Customers can choose to bank face-to-face in store, can call a 24 hour local contact centre manned by people not machines, bank online, or through an innovative personal mobile app. Its innovative approach has resulted in the revolutionary bank being awarded the Technology Innovation Award by Microsoft as part of the Microsoft Dynamics Customer Excellence Awards Programme.

All Metro Bank stores are open at the most convenient times for local residents and businesses; 8am - 8pm Monday – Friday, 8am – 6pm Saturday and 11am – 5pm Sundays and bank holidays, 362 days a year.

Customers wishing to reserve a Safe Deposit Box at the Cambridge store, can do so online the week before the opening by visiting here.

Julian Huppert, MP for Cambridge, said: “I am delighted to welcome Metro Bank to Cambridge. It is clear particularly since 2008 that there are changes needed in how banking works, in the interests of customers and in financial security, and Metro Bank, as the first new High Street Bank for 100 years, is well placed to improve the banking offer for local people and businesses.” Brian Woolrich, Regional Director of Metro Bank, said: “We are excited to move into Cambridge and become a part of a community that we admire. Thousands of people have joined us for the unparalleled levels of service and convenience that we offer, and we’re thrilled to be able to bring a true banking alternative to the Cambridge community. We look forward to welcoming personal and business customers on our journey as we revolutionise UK banking.”

Brian Woolrich, Regional Director of Metro Bank, said: “We are excited to move into Cambridge and become a part of a community that we admire. Thousands of people have joined us for the unparalleled levels of service and convenience that we offer, and we’re thrilled to be able to bring a true banking alternative to the Cambridge community. We look forward to welcoming personal and business customers on our journey as we revolutionise UK banking.”