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Metro Bank brings the banking revolution to Southend

19th March 2015
  • Metro Bank Southend Grand Opening celebrations to take place on Friday 27th and Saturday 28th March
  • Amazing services for customers: store open seven days a week, 362 days a year, early and late; Magic Money Machines; Safe Deposit Boxes and much more

Metro Bank’s rapid expansion continues in 2015 with the opening of its 34th store in Southend. To mark the occasion, the UK’s most revolutionary bank will be holding two days of celebrations on Friday 27th and Saturday 28th March.

The new Southend Metro Bank store can be found at G19-G22 The Victoria Centre, Southend-on-Sea, SS1 2NG. Customers will be looked after by a team led by Local Director, Steve Ackroyd and Store Manager, Sandra Grainger-Jones.

Southend residents visiting the store will have the chance to enjoy an array of grand opening festivities; including stilt walkers, face painting, performing dogs, live music, and most importantly, a new convenient, customer-focused bank that provides unparalleled levels of service and convenience. At Metro Bank, Dogs Rule, so customers are invited to bring their canine companions along with them.

Metro Bank is committed to providing customers with amazing service and convenience through every banking channel. Unlike any other bank in the UK, all stores provide instant printing and replacements for lost or stolen debit cards, free coin counting for customers and non-customers alike with Metro Bank Magic Money Machines and, Safe Deposit Boxes for customers’ valuables.

The bank uses the most advanced technology to support customers through whichever channel they choose to use for their banking. Customers can choose to bank face-to-face in store, can call a 24 hour local contact centre manned by people not machines, bank online, or through an innovative personal mobile app. Its innovative approach has resulted in the revolutionary bank being awarded the Technology Innovation Award by Microsoft as part of the Microsoft Dynamics Customer Excellence Awards Programme.

All Metro Bank stores are open at the most convenient times for local residents and businesses; 8am - 8pm Monday – Friday, 8am – 6pm Saturday and 11am – 5pm Sundays and bank holidays, 362 days a year.

Customers wishing to reserve a Safe Deposit Box at the Southend store, can do so online the week before the opening by visiting here.

The Worshipful the Mayor of Southend, Councillor Chris Walker, said: “We are very pleased to welcome Metro Bank here to our High Street. This exciting new development is another example of how our town centre – and indeed our borough as a whole – is growing and developing.”

Kevin Walker, Regional Director of Metro Bank, said: “We are thrilled to be opening our Southend store and look forward to being part of the Southend community. We’re excited to bring local people a bank that is dedicated to providing amazing service and convenience. Our role is to make banking simple and convenient, and we look forward to welcoming both personal and business customers on our journey as we revolutionise UK banking.”