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Metro Bank drives the banking revolution in Slough

29th April 2013

Metro Bank continues its fast paced expansion with the grand opening of its 18th store in Slough, its first with a drive-thru facility, on Friday 3rd and Saturday 4th May. To mark the opening, the UK’s most revolutionary bank will be holding two days of celebrations. Slough residents visiting the unique store will experience an array of entertainment; including stilt walkers, popcorn, performing dogs, balloons and music, as well as a new, convenient customer focused bank.

Unlike any other bank in the UK, Metro Bank provides free coin counting for customers and non-customers with Metro Bank Magic Money Machines, replacements for lost or stolen debit cards on the spot*, as well as safe deposit boxes which for the first time ever can be reserved online** as part of a trial for the new store. Customers also benefit from a 24 hour contact centre manned by people not machines. New account holders will be delighted to know they can use their debit and credit cards overseas without any charge from Metro Bank, whether they are withdrawing cash from an ATM or at point of sale***. In addition, Dogs Rule at Metro Bank, so customers are invited to bring their canine friends along with them.

The revolutionary bank is also introducing its first ever drive-thru bank, to make banking services even easier for customers. The two lanes will become active when the store opens on 3rd May and will allow customers to carry out cashier services from the comfort of their cars. There will be two dedicated cashiers for the lanes, able to assist with customers wishing to pay in cash and cheques and withdraw funds from their account.

All of these benefits can be enjoyed at a time that is convenient to local residents and businesses as Metro Bank is open 8am – 8pm Monday – Friday, 8am – 6pm Saturday and 11am – 5pm Sunday and bank holidays, 362 days a year. The lanes will have the same opening times as the store itself.

Craig Donaldson, Chief Executive Officer at Metro Bank, said: “Metro Bank’s model is simple – we want to give customers unparalleled levels of service and convenience, whether that’s in store, online, by telephone or even now from the seat of their car. This focus is why over 150,000 personal and business customers have flocked to experience our amazing service since we opened our doors in 2010.

“We also know how much our customers value safe deposit boxes because they tell us, and the online reservation trial brings together two important strands of our commitment to customers: traditional retail banking and amazing technology.

“We believe in our motto of ‘Local Bankers Making Local Loans’, with each store run by a local bank manager. We want to support SMEs and growing businesses in Slough and want to work closely with them to understand their needs. Metro Bank is a community bank and Slough is a great business and personal community for us to serve.”

The new Slough Metro Bank store can be found at 2-24, Farnham Road, Slough, SL1 3TA. The team is looked after by Local Director Junaid Mumtaz and Store Manager James Treviss.

The Slough opening is the latest step in Metro Bank’s expansion plan to open 200 stores by 2020. Further stores in Brighton, Staines and Milton Keynes are planned for 2013. Metro Bank is still the only high street bank to be granted a full service banking license in the last 100 years.