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Metro Bank Opens London’s First Drive-Thru Bank

13th October 2015
  • Grand Opening celebrations on Friday 23rd and Saturday 24th October
  • Metro Bank will open a drive-thru store in the heart of Southall
  • Amazing services for customers: store open seven days a week, 362 days a year; Magic Money Machines; Safe Deposit Boxes and much more

Metro Bank is bringing its revolutionary drive-thru banking service to the heart of Southall. The new service will allow customers to carry out cashier services from the comfort of their cars. Customers will be able to pay in cash and cheques and withdraw funds from their account with the help of two dedicated cashiers.

To mark the opening of its new store in Unit 8 in Hayes Bridge Retail Park, Metro Bank is inviting Southall residents to join colleagues for opening celebrations taking place on Friday 23rd and Saturday 24th October.

Local residents and families visiting the unique store will be treated to stilt walkers, popcorn, balloons and live music. At Metro Bank Dogs Rule, so customers are invited to bring their canine companions along with them for tasty treats and fetching bandanas.

As a community bank, Metro Bank is passionate about creating local jobs and has employed around 25 people from Southall. The team will be led by Reetu Jerath, Store Manager and Raza Rahim, Local Director.

Metro Bank launched in July 2010 with a focus on providing unparalleled levels of service and convenience to customers – testament in its early until late, seven day store opening. The store and its drive-thru service will be open 8am – 8pm Monday – Friday, 8am – 6pm Saturday and 11am – 5pm Sunday and bank holidays, 362 days a year.

Unlike any other bank in the UK, Metro Bank provides free coin counting for customers and non-customers with Metro Bank Magic Money Machines, instant printing and replacements for lost or stolen debit cards and safe deposit boxes for customers’ valuables.

The bank is supported by the most advanced technology to give customers an excellent service across any channel they choose to use for their banking be it in store, via the 24 hour local contact centre manned by people not machines, online banking or through the innovative personal mobile app.

Customers wishing to reserve a Safe Deposit Box at the Southall store can do so online, one week before the store opens by clicking here.

James Baughan, Regional Director at Metro Bank, said: “Metro Bank’s model is simple – we want to give customers unparalleled levels of service and convenience, whether that’s in store, online, by telephone or even from the seat of their car. We’re thrilled to be bring a true banking alternative to the Southall community and look forward to welcoming both personal and business customers on our journey as we revolutionise UK banking.”

The new Metro Bank store can be found at Unit 8, Hayes Bridge Retail Park, Southall, UB4 0RH.