Metro Bank store colleagues can now enjoy a three day break thanks to the introduction of a new optional shift pattern.
Metro Bank is famous for the convenience of its extended opening hours to enable its customers to experience face to face banking during the evenings and weekends. To manage these opening hours, store colleagues have worked a traditional five day shift pattern. Now, existing and new colleagues will have the choice between either the existing five day or the new four day working week. Regardless of the shift pattern chosen, all store colleagues will work the same hours depending on whether they are full or part time.
Metro Bank was recently voted in the top ten of 2022’s U.K.’s Top 100 Most Loved Workplaces® based on a survey of more than 1.4 million employees across the UK as well as consistently ranking as the top high street bank for service in the Competition and Market Authority’s independent assessments.
“We are famous for our culture and the focus we bring on recruiting the right people for our business and we believe this new shift pattern will be very appealing for those who need more flexibility in their working life,” explains Carol Frost, Chief People Officer, Metro Bank. “We trialled the new shift pattern in nine stores last year and it works really well for colleagues who need more flexibility in their working week. The new shift pattern is totally optional and nearly two thirds[i] our existing store colleagues will move to this new four day week from February.”