Metro Bank, the revolutionary high street bank, last night scooped five wins at the Moneywise Customer Service Awards 2016, including ‘Most Trusted Financial Provider’, ‘Most Trusted Current Account Provider’ and ‘Most Trusted Savings and Cash ISA Provider’.
The leading challenger bank also won ‘Best Current Account Provider for Branch Service’ for the second year running and ‘Best Provider of Children’s Savings Accounts’, as well as being highly commended for ‘Best Current Account Provider for Call Centre Service’ and ‘Best Current Account Mobile App’.
Craig Donaldson, Chief Executive at Metro Bank commented: “It’s a real privilege to have been recognised by Moneywise across so many categories. Everything we do at Metro Bank is to enhance our customers’ banking experience and to provide them with unparalleled levels of service and convenience, so it’s a real honour to have won so many awards for our commitment in this area.
“Thank you to both our customers, who continue to show their support, and to our colleagues for their enthusiasm and dedication that they show every day.”
The awards come on the back of Metro Bank CEO Craig Donaldson being ranked Glassdoor’s highest rating CEO for 2016, with a 99% colleague approval rating.