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Metro Bank wins Mumsnet Family Friendly Award

26th November 2013

Metro Bank, the newest high street bank in more than 100 years, was last night named a Gold Family Friendly award winner at the Mumsnet Family Friendly Awards for the second year in a row.

Metro Bank, which prides itself on offering customers the very best in service and convenience, was the only bank to be awarded the Gold accolade. It was praised for its family friendly initiatives for customers and colleagues, including the spacious layout of its stores, its Metro Money Zone financial education programme which forms part of its ‘Kids Rock!’ ethos, and its approach to flexible working for colleagues.

The news follows the bank’s 22nd store opening on Cheapside, City of London. Metro Bank now has more than 250,000 business and personal customer accounts, and recently announced third quarter results which saw record breaking growth across lending and deposits; year on year increases of 370% and 157% respectively. It also recently hired its 1,000th colleague, demonstrating its commitment to job creation as it continues to expand across London and the South East.

Craig Donaldson, Chief Executive at Metro Bank said, “It’s an absolute honour to be recognised as one of the Gold Family Friendly award winners at the Mumsnet Family Friendly Awards for the second year in a row. Our customers, colleagues and their families are extremely important to us, and that’s why we place so much emphasis on making our services family friendly through things like baby changing facilities in our customer toilets and Magic Money Machines.

“Thank you to Mumsnetters who voted for us, and to our customers for their ongoing support; we’re absolutely thrilled with this achievement.”