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Metro Bank’s Craig Donaldson named ‘Most People-Focused CEO’

29th June 2017

Metro Bank CEO Craig Donaldson has been awarded ‘Most People-Focused CEO of the Year’ at HR Magazine’s prestigious HR Excellence Awards 2017.

Craig was one of 10 UK CEOs in the running for the coveted title, and beat off competition from a range of leaders from other eminent organisations, across both the private and public sector.

Vernon Hill, Founder and Chairman at Metro Bank commented on the award: “Craig lives and breathes the Metro Bank culture and I’m delighted that he’s been recognised by such a well-respected publication as HR Magazine. Not only does he create FANS of our customers, but our colleagues too.”

Jenny Roper, Editor of HR Magazine added: “Being crowned our judges’ ‘Most People-Focused CEO of the Year’ is an incredible accolade given the tough competition in this category this year. Craig’s genuinely people-centred approach shone out however. Through both direct contact with employees and through social media as well, Craig is clearly a highly visible, accessible leader (apart from when he’s dressed anonymously as Metro Bank’s mascot that is!) And the company’s highly engaged employee population and impressive business results over the last few years are clear testament to this.

“Putting people at the centre of a business is something many leaders lay claim to, but not all do. But those that do put in the hard work to create genuinely people-first cultures reap the rewards many times over– as Metro Bank has done."

The category which spans both private, public and not-for-profit sectors, is based on HR Magazine’s analysis of colleague views on their CEO and takes into account the leader’s ability to inspire, excite, create strong values and engage with their workforce.

Craig was recently awarded ‘Retail Banker of the Year’ at the RBI Global Awards 2017 and last year was named Glassdoor’s ‘Most Highly Rated UK CEO’, with a 99% approval rating.