Metro Bank, the UK’s community bank, recently welcomed Sir Robert Buckland, Member of Parliament for South Swindon to its Regent Street store.
Hosted by Swindon Metro Bank’s Local Director, Joe McGowan, Robert enjoyed a tour of the bank including the vault, 2200 safe deposit boxes, private viewing rooms and Magic Money Machine, while Joe explained about the Bank’s community focus, relationship banking and its aim to exceed expectations on service. Robert was pleased to hear that the store operates in the evenings and weekends and appreciated the face to face service that local businesses enjoyed as each is assigned a local business manager.
Joe explained how his team supported local businesses, including SMEs and charities. “We talked about our commitment to the local community and the important role banks play in its health. We discussed the many ways in which we proactively engage with and support local businesses and individuals and their genuine need for access to cash and face to face banking services,” explains Joe McGowan, Swindon Metro Bank’s Local Director. “Our relationship-based approach really helps businesses thrive and sets us apart from other high-street banks.”
Robert and Joe spoke about the current cost of living challenges and how they are impacting people and businesses in the heart of Swindon. Growing numbers of local businesses are moving their banking to Metro Bank, attracted by its relationship-based approach and high quality levels of service for all business customers regardless of their size or turnover. Robert was also interested to hear about the store team’s range of activities in the local community, including support for a number of local charities via Days to Amaze and the delivery of the Money Zone free financial education programme in schools. Metro Bank’s physical presence in the community is central to its ambition of becoming the number one community bank in the UK.
Metro Bank’s Swindon store is located at 1-4 Regent Street, Swindon, SN1 1JQ. The store is open Monday to Saturday: 8.30am to 6pm, Sundays: 11am to 5pm.