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Time for a new bank: Metro Bank brings the banking revolution to Kingston

21st October 2013
  • Revolutionary new bank to open in the heart of Kingston upon Thames with Grand Opening celebrations on Friday 25th and Saturday 26th October
  • Amazing services for customers: store open seven days a week, 362 days a year, early and late; Magic Money Machines; Safe Deposit Boxes and much more.

Metro Bank continues its fast paced expansion with the opening of its 21st store in Kingston upon Thames. To mark the opening, the UK’s most revolutionary bank will be holding two days of celebrations on Friday 25th and Saturday 26th October. Kingston residents and businesses visiting the store will experience an array of entertainment; including stilt walkers, face painting, performing dogs, balloons and music, as well as lots of free food and, most importantly, a new, convenient, customer focused bank.

The new Kingston Metro Bank store can be found at 64 – 66 Clarence Street, Kingston, KT1 1NP. Customers will be looked after by a team led by Local Director Sean Arulrajah and Store Manager Amie Collins.

Metro Bank launched in July 2010 with a focus on providing unparalleled levels of service and convenience to customers. It is bringing back traditional retail banking, coupled with amazing technology. Unlike any other bank in the UK, Metro Bank also provides free coin counting for customers and non-customers with Metro Bank Magic Money Machines, instant replacements for lost or stolen debit cards*, and a 24 hour contact centre manned by people not machines.

All of these benefits can be enjoyed at a time that is convenient to local residents and businesses as Metro Bank is open 8am – 8pm Monday – Friday, 8am – 6pm Saturday and 11am – 5pm Sunday and bank holidays, 362 days a year.

Customers wishing to reserve a Safe Deposit Box at the Kingston store, can do so online in advance of the opening by visiting What’s more, Dogs Rule at Metro Bank, so customers are invited to bring their canine friends along with them to receive their own treats.

Craig Donaldson, Chief Executive Officer at Metro Bank, said: “Metro Bank’s continued success and growth is a triumph for customer service. We know what customers want, and we’ve seen thousands of people join us for the unparalleled levels of service and convenience we offer. From 25th October the people and businesses of Kingston will be able to switch to our award winning current account** in just seven working days through our Easy, Instant and Guaranteed service.

“Metro Bank is a community bank and each of our stores is run by a local bank manager who works closely with the community to really understand their needs. This means we live and breathe our motto of ‘Local Bankers Making Local Loans’, and we look forward to welcoming personal and business customers in Kingston to join us on our journey as we revolutionise banking.”

The Kingston store opening is the latest step in Metro Bank’s expansion plan to open up to 200 stores by 2020. A further three stores are planned for 2013, including the City of London, Windsor and Edgware.

*Account Opening conditions apply. All Metro Bank products are subject to status and approval.
**Metro Bank’s Personal Current Account was voted Best Overall Provider by MoneyComms in September 2013