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How can I see proof of my Inward Payments?

You may be required to provide information and documentation regarding source of funds/income and wealth. The appropriate evidence is dependent on where the money has come from e.g. your income/dividends from investment portfolio or sale of property, ect.  You will be informed of what evidence and documents you will need to provide.

If you are expecting to receive or send high value payments from or to oversee accounts, we advise you to let your Relationship Manager know and to provide supporting documents prior to the transaction. Your Relationship Manager will then assess whether the information you have provided is sufficient

Find what you need in the App

There are plenty of services available via our App for existing Metro Bank customers. Here are some of the top features that could save you time:

  • Instantly block, unblock or cancel your card if it's been lost or stolen
  • Request to replace a card
  • Create or delete future payments and make payments
  • Authorise online transactions
  • Create, amend and delete standing orders, and cancel Direct Debits
  • Make international payments in EUR or USD to EU countries or the US
  • Create beneficiaries
  • Request a reminder of your 12-digit customer number
  • Change your email address
  • View helpful insights to see how you're spending your money
  • Receive alerts every time you use your card.

Download the App now

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Still can't find what you're looking for?

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If you have an enquiry relating to any of our stores, products or services, please get in touch to speak to someone in our UK-based contact centre and we’ll be happy to assist you.

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