Below are some useful links which will help you place business with us.
Register online and gain access to our online portal.
Once you have registered to use our online portal, you can sign in and access our mortgage products.
View our list of commonly asked questions regarding registrations, mortgage application and products
Calls to Broker Helpdesk answered in 60 seconds
We are underwriting & reviewing Agreements in Principle within 24 Hours
Mortgage Applications acknowledged and Fully Packaged from Wednesday 28 July
Documentation uploaded which includes messages and further items for previously unpackaged cases received from Wednesday 28 July
Log into the portal to check for updates and messages on your cases or call the Broker Helpdesk on 0203 427 1019 who will be happy to help.
Metro Bank Broker Helpdesk
For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you.
Helpdesk opening hours:
Monday to Wednesday, 9am to 5.30pm
Thursdays, 9.30am to 5.30pm
Fridays, 9am to 5.30pm
Saturdays & Sundays, closed
Contact your local BDM
Our Business Development Management team can answer all your questions from lending policy enquiries to specific updates on your clients' mortgage applications. To find your nearest BDM, please Contact the Intermediary Team on this page.
Visit a Store
To find a store near you - with extended hours, visit the Store Locator page for details.