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Placing business

Below are some useful links which will help you place business with us.

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Login/Case Track

Once you have registered to use our online portal, you can sign in and access our mortgage products.


View our list of commonly asked questions regarding our mortgage applications and products.

Contact Us

Metro Bank Broker Helpdesk

For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you.

Helpdesk opening hours:
Monday to Wednesday, 9am to 5.30pm
Thursdays, 9.30am to 5.30pm
Fridays, 9am to 5.30pm
Saturdays & Sundays, closed

Contact your local BDM

Our Business Development Management team can answer all your questions from lending policy enquiries to specific updates on your clients' mortgage applications. To find your nearest BDM, please Contact the Intermediary Team on this page

Visit a Store

To find a store near you - with extended hours, visit the Store Locator page for details.