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Where can I find my statement?

To download your statements in your internet banking:

  • Login to Personal and Business internet banking platform
  • Click on the account(s) you would like to see Statements for
  • Click ‘Documents’
  • Click ‘Account Statements’
  • Select which years statements you want to see
  • Click ‘View' for the month you would like to see
  • You can now see and download your statement

Note: Please make sure any pop-up blockers are switched off.

To order a statement over the phone

You can also call us on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer to order a copy of your statement.

Note: Statements take 10 working days to be received in the post. Statements can be downloaded immediately online.

Find what you need in the App

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There are plenty of services available via our App for existing Metro Bank customers. Here are some of the top features that could save you time:

  • Instantly block, unblock or cancel your card if it's been lost or stolen
  • Request to replace a card
  • Create or delete future payments and make payments
  • Authorise online transactions
  • Create, amend and delete standing orders, and cancel Direct Debits
  • Make international payments in EUR or USD to EU countries or the US
  • Create beneficiaries
  • Request a reminder of your 12-digit customer number
  • Change your email address
  • View helpful insights to see how you're spending your money
  • Receive alerts every time you use your card.

Download the App now

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Still can't find what you're looking for?

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Give us a call

If you have an enquiry relating to any of our stores, products or services, please get in touch to speak to someone in our UK-based contact centre and we’ll be happy to assist you.

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