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Where can I find my statement?

To download your statements in your internet banking:

  • Login to Personal and Business internet banking platform
  • Click on the account(s) you would like to see Statements for
  • Click ‘Documents’
  • Click ‘Account Statements’
  • Select which years statements you want to see
  • Click ‘View' for the month you would like to see
  • You can now see and download your statement

Note: Please make sure any pop-up blockers are switched off.

To order a statement over the phone

You can also call us on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer to order a copy of your statement.

Note: Statements take 10 working days to be received in the post. Statements can be downloaded immediately online.

Find what you need in the App

There are plenty of services available via our App for existing Metro Bank customers. Here are some of the top features that could save you time:

  • Instantly block, unblock or cancel your card if it's been lost or stolen
  • Request to replace a card
  • Create or delete future payments and make payments
  • Authorise online transactions
  • Create, amend and delete standing orders, and cancel Direct Debits
  • Make international payments in EUR or USD to EU countries or the US
  • Create beneficiaries
  • Request a reminder of your 12-digit customer number
  • Change your email address
  • View helpful insights to see how you're spending your money
  • Receive alerts every time you use your card.

Download the App now

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Still can't find what you're looking for?

Give us a call

If you have an enquiry relating to any of our stores, products or services, please get in touch to speak to someone in our UK-based contact centre and we’ll be happy to assist you.

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