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Press Releases

December 2017


In a matter of taps, a new payee can now be set up on the Metro Bank Mobile app

Metro Bank, the revolution in British banking, is now offering customers the option to set up a new payee on its mobile banking app. The new functionality is designed to increase customer choice when it comes to managing payments, whether online, over the phone, in store or through the updated app.

February 2017


Metro Bank customers can now pay using Android Pay

Metro Bank, the UK’s leading challenger bank, is from today providing its customers with a new way to pay using Android PayTM.

December 2016


Half a million (1) people expected to lose their bank card this Christmas

Over 800,0002 Brits have lost their card at a Christmas party 600,0003 have lost their card when out Christmas shopping Customers typically have to wait up to ten days for a replacement card over Christmas and New Year

November 2015


Metro Bank announces customer retention proposition

Metro Bank, the revolution in UK banking, is delighted to announce a number of initiatives designed to reward customers who choose to stay with Metro Bank when they come to switching mortgage products. Metro Bank has always championed existing customers but its new Mortgage Retention Proposition goes the extra mile to offer a number of market-leading benefits for customers switching to other Metro Bank mortgages.

November 2013


Metro Bank launches NEW Personal Online Banking Platform

Metro Bank has today launched its new internet banking service for all personal customers. The new platform offers an easy to use, intuitive service, which will improve usability for customers. Metro Bank has introduced a number of new options to internet banking.

August 2013


Seven day switch to increase annual switching by over 90% in next decade

Current Account Switch Service could increase number of switchers by over a million people annually, from 1.3 million people a year (2012) to 2.5 million a year (2023) Additional reforms including account portability could more than triple (3.5x) switching rates annually in next 10 years New econometric research out today from Metro Bank reveals that the Government backed Current Account Switch Service (CASS) could substantially improve switching rates.

February 2013


Perk Up with Metro Bank

Metro Bank, the revolutionary high street bank, is pleased to announce an amazing reward for new current account customers to help them ‘perk up’. From today, Metro Bank is giving all new customers £3 pre-loaded onto their debit cards so they can get a free coffee after opening an account.


Metro Bank welcomes increased focus on Current Account Switching: "This will kick other banks into gear"

Craig Donaldson, Chief Executive of Metro Bank comments on today’s announcement from the Chancellor on the introduction of the seven day switch: “We welcome today’s increased focus on switching in the current account market. The ‘seven day switch’ is an important move that will do great good by increasing public confidence in the switching process. Customers tell us that they’re worried about the process, when in fact it is straightforward and simple, and we believe that it’s this lack of confidence that is significantly holding up movement in the market.


Metro Bank Media Team

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