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Mortgages

Mortgages as individual as you are

Looking for a mortgage? Let our team of experts guide you. They’ll take the time to ask about your individual circumstances and give advice that’s tailored to you.

Already have a Metro Bank mortgage? Check our latest mortgage rates to see all your rate switching options.

Having trouble paying your mortgage? Our mortgage payment support page tells you how we can help, and has information about The Mortgage Charter. Please do let us know sooner rather than later if you are struggling.

Mortgage contact line opening hours

Please note, our Mortgage Line will be closing at 3pm on Tuesday 4 June for training purposes. 

Residential mortgages

Whether it’s your first time or you’re an old hand, look no further for personalised mortgage advice.

3 Red houses graphic

Buy-to-let mortgages

Build up your property portfolio with the help of our dedicated mortgage advisors.

Speak to us about your mortgage

Already have a mortgage with us?

Already have a mortgage with us?

Do you need some help with your mortgage? Our friendly team can help you to:

  • Check your balance
  • Update your personal details
  • Change your payment date
  • Make an overpayment
  • Ask for a redemption statement.

Email us   Call back for existing customers

Need a new mortgage, or want to borrow more?

Need a new mortgage, or want to borrow more?

Whether you’re a new or existing customer, we can help you find the right mortgage for you. Get in touch today on 0203 427 1435 or email StoreMortgages@metrobank.plc.uk with details on how we can support you.

Our expert mortgage consultants are available from Monday to Wednesday & Friday, 9am-5pm, Thursday 10am-5pm.

If you just want to change from one deal to another, you can switch mortgages online.

Request a call back

Need help with your mortgage application?

Need help with your mortgage application?

Our friendly specialists can help with:

  • Updating your application details
  • Providing progress updates
  • Accessing your Mortgage Offer
  • Explaining the next steps.

Call the Mortgage Operations Helpdesk on 0203 402 8076, Monday to Friday between 9am‑5.30pm.

How the mortgage application process works

If you are a first-time buyer, new to Metro Bank or remortgaging, see what you need to do to make the mortgage application process as smooth as possible – and how we help make it happen.

Applying for a mortgage

How we can help

Follow our simple guide to successfully navigating the mortgage lending process. 

Buy-to-let mortgage guide

How we can help

Take the guesswork out of your buy-to-let mortgage application with our handy guide.