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The grass is greener

Switching my account to Metro Bank

Moving your current account to Metro Bank is simple and hassle-free. Our Current Account Switch Service will guarantee to have everything transferred in just 7 days.

Payments move from old account to new

Your payments, including any Direct Debits and standing orders, will transfer to your new account.

Nothing left behind

If any payments are made to your old account after the switch date you don’t need to worry, these payments will be redirected to your new account.

That's it

Your old account will be closed and your new one will be ready to use.

 

    Switching Guarantee logo

 

 Making it happen is simple

All we need are the details of your old account, including the account number, sort code, card number and the date you want the transfer to take place – 7 working days in the future or later.

Making the switch

Making the switch

Just pop into one of our stores – they’re open 7 days a week and from 8am-8pm on weekdays. No need to make an appointment. Once you’re done, we’ll print your debit card and cheque book in store, so you can get up and running straight away.

To switch your account all we’ll need is: 

We will attempt to match your existing overdraft limit (where we can, depending on your financial status).

It couldn't be simpler. Find your nearest store to make the switch.

Behind the scenes

Behind the scenes

Here’s what our switching team will take care of for you:

  • transferring your Direct Debits, standing orders and incoming payments such as salary
  • moving money from your old account to your new one
  • closing your old account

Once everything is in order and the switch is complete, we’ll let you know by email.

Current Account Switch Guarantee

Current Account Switch Guarantee

You can relax knowing your account transfer is covered by the Current Account Switch Guarantee. This means if there are any issues, we’ll contact you before the switching date. 

If someone tries to send a payment to your old bank, you don’t need to worry about that either – these payments will be redirected to your new account. We’ll also let the sender know your new details. Should anything go wrong with the switch, we’ll refund any interest and charges made because of the failure.

 

Switch guarantee logo

FAQs

Got a question about moving your accounts to Metro Bank? Find the answer here.

  • What happens if I change my mind?

    If there are still 7 working days before your scheduled transfer date, we can cancel the switch. Our switching team will let you know what you need to do. Once the switch process has started we are unable to cancel it and you would then need to switch back if you want to stick with your previous bank.

  • What happens if someone makes a payment to my old account after it's closed?

    Future payments that are sent to your old bank will be redirected to your new account. We’ll also let the sender know your new details. This won’t apply in the case of non-standard payments, such as CHAPS and international transfers.

  • What happens to any debit card transactions that I have asked my old bank to stop?

    The Current Account Switch Service should not interfere with this process and any debit card transactions that you have asked your bank to stop should remain so after your switch.

  • Can I prevent my new account details being given to someone who sends one-off payments to my old account?

    You may be able to transfer your payments to your new bank without redirecting payments from your old account, and you should discuss this requirement with your new bank.

Have another question?

You can find more FAQs about the switching service by clicking here

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