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Switching my current account to Metro Bank

Moving your current account to Metro Bank is simple and hassle-free. Our Current Account Switch Service will guarantee to have everything transferred in just 7 days.

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Payments move from old account to new

Your payments, including any Direct Debits and standing orders, will transfer to your new account.

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Nothing left behind

If any payments are made to your old account after the switch date you don’t need to worry, these payments will be redirected to your new account.

That's it

Your old account will be closed and your new one will be ready to use.

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 Making it happen is simple

All we need are the details of your old account, including the account number, sort code, card number and the date you want the transfer to take place – 7 working days in the future or later.

Making the switch

Making the switch

Just pop into one of our stores – they’re open 7 days a week and from 8am-8pm on weekdays. No need to make an appointment. Once you’re done, we’ll print your debit card and cheque book in store, so you can get up and running straight away.
To switch your account all we’ll need is:

  • Proof of your name and address
  • The details of your old account, including the account number, sort code and card number
  • The date you want the transfer to take place - 7 working days in the future or later

We will attempt to match your existing overdraft limit (where we can, depending on your financial status).

It couldn't be simpler. Find your nearest store to make the switch.

Current Account Switch Service guide

Behind the scenes

Behind the scenes

Here’s what our switching team will take care of for you:

  • Transferring your Direct Debits, standing orders and incoming payments such as salary
  • Moving money from your old account to your new one
  • Closing your old account

Once everything is in order and the switch is complete, we’ll let you know by email.

Current Account Switch Guarantee

Current Account Switch Guarantee

We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee:

  • The service is free to use and you can choose and agree your switch date with us.
  • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
  • If you have money in your old account, we will transfer it to your new account on your switch date.
  • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
  • If there are any issues in making the switch, we will contact you before your switch date.
  • If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.

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FAQs

Got a question about moving your accounts to Metro Bank? Find the answer here.

  • What happens if I change my mind?

    If there are still 7 working days before your scheduled transfer date, we can cancel the switch. Our switching team will let you know what you need to do. Once the switch process has started we are unable to cancel it and you would then need to switch back if you want to stick with your previous bank.

  • What happens if someone makes a payment to my old account after it's closed?

    Future payments that are sent to your old bank will be redirected to your new account. We’ll also let the sender know your new details. 

  • What happens to any debit card transactions that I have asked my old bank to stop?

    The Current Account Switch Service should not interfere with this process and any debit card transactions that you have asked your bank to stop should remain so after your switch.

  • Can I prevent my new account details being given to someone who sends one-off payments to my old account?

    You may be able to transfer your payments to your new bank without redirecting payments from your old account, and you should discuss this requirement with your new bank.

  • What happens if I’m overdrawn at my old bank and want to switch?

    Being in your overdraft doesn’t mean you can’t switch to a new bank – you just need to ask whether you’re eligible for the new bank’s overdraft services. If you meet their lending criteria and they say yes, your account will be switched. If you’re not eligible, you’ll need to repay your overdraft before switching.

Have another question?

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