We’d love to provide our customers with secure access to all their statements online and send them a reminder email when their statements are ready to view. They’d also be helping the environment by reducing the amount of paper we use, however, if paperless is not for them right now, just let us know on the form below. Here’s what you need to do:
- Complete all the boxes including their customer number
- Check the ‘I want to stay on paper statements’ box
- Ask the customer if they need their statements and letters in alternative formats –
such as braille, large print, or audio CD. If so, check the right boxes for their needs
- Click the ‘submit’ button and they will continue to receive their statements through the
post