Skip to main content

Help protect your pet from nose to tail

We’ve teamed up with Everypaw to offer pet insurance for dogs, cats and rabbits.
Scroll down

For more information on how we can support you, please see our frequently asked questions

We do banking differently

We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s face to face, over the phone, online or on our app. Maybe that’s why we were rated #1 for our store services in the latest CMA service quality survey*.

Discover people-people banking

You can open your account online in minutes

…and start using it straightaway. Your new debit card will drop into your letterbox in days, or you can visit one of our stores to have it printed.

To get started, all you need are a few details, a photo ID and a camera to take a selfie – don’t forget to smile.

Have a question? Give us a call

We’ve temporarily changed our contact centre opening hours to:

  • Monday to Friday 7am to 10pm
  • Saturday 8am to 8pm
  • Sunday 8am to 6.30pm
Give us a call

24/7 online and mobile banking

Our easy-to-use digital banking options let you view your statements, make payments on the go and open new accounts when it suits you.

Find out more

Our stores

From Monday 26 April our stores will be open Monday to Saturday from 9am to 5pm. Some of our central London stores are closed on Saturdays.

Our May bank holiday opening hours are 11am to 5pm, on Monday 3 May and Monday 31 May.

Check our full list of stores and hours here. If you do visit us, please follow the Government guidelines on social distancing and face coverings.

MPin badge

Banking built for real life

From current accounts to savings and mortgages, our personal banking range is designed to cover everything you need

Same-day account opening

Open a Current Account in person or online and start using it straightaway. If you’re in a store or passing by, we’ll print your new debit card on the spot

Unveiling mobile banking option smartphone icon

Your pocket-sized bank

Log in to our app with your face or fingerprint, and manage your accounts with a tap. Plus, track your spending with our Insights feature

commercial skyscrapers icon

Ready for your business

From straightforward bank accounts to asset finance, we’ve got the know-how to help you. And because business isn’t always
9 to 5, we aren’t either

Our story so far

We’re the first new high street bank in over 100 years. Our mark was made in the centre of London, but since then we’ve set up shop all across the capital and beyond.

Find your nearest store

Loading, please wait

Toggle between map and list views
Find Store

7-day Switch Guarantee

Switching your current account to Metro Bank is simple and hassle-free. And we guarantee to have it all done and dusted for you in 7 days.

Have you heard?

We’ve got big ideas on how to make banking better for SMEs, and our award from the BCR’s Capability and Innovation Fund is going to help us turn them into reality.

Find out more

Ways to bank

Apple Pay

Add your Metro Bank card to Apple Pay, and pay securely with a tap.

Love your app at last

Mobile banking

Track your spending with our Insights feature, and manage your money on the go.

Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Overall service quality 

See the full personal service quality survey results

Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.

Overall service quality

See the full business service quality survey results

Independent CMA survey carried out in Great Britain by Ipsos MORI between January 2020 and December 2020 – Services in branches and overdraft services. Results at www.ipsos-mori.com

Independent CMA survey carried out in Great Britain by BVA BDRC between January 2020 and December 2020 – Services in branches. Results at www.bva-bdrc.com

See the rest of the CMA results