The Bounce Back Loan Scheme (BBLS) closed to new applications on the 31 March. We are no longer accepting new applications, including for top-ups to existing loans.
BBLS applications received before 1 April 2021 need to be completed by 31 May 2021.
If you have a question about your application, please call us on 0203 402 8140.
Don’t worry – we will send you your repayment schedule before your first payment is due. You can also view your repayment schedule by logging into your account:
We will also give more details about repayment options, including Pay As You Grow, on this page soon.
You will be able to select Pay as you Grow options from 1 June 2021.
The Government has introduced a flexible repayment plan called Pay As You Grow, which allows you to:
When we send you your repayment schedule, we’ll explain your Pay As You Grow options – and you will be able to select Pay as you Grow options from 1 June 2021.
In the meantime, you can find out more about Pay As You Grow from the British Business Bank.
We always try to give the best possible service. If, however, you want to make a formal complaint to us, you can find more information on our feedback page.
We are expected to do the following in respect of your Bounce Back Loan:
We will also provide you with the following information in relation to your Bounce Back Loan during its term:
The above is for your information only.
If you have any questions about your BBLS repayments, get in touch with us on 0203 402 8140 between 8am and 6pm, Monday to Friday. We are receiving a lot of calls while the pandemic continues, so you may have to wait to speak to us. If you need to visit us in store, please follow the social distancing guidelines.
We are producing a help page with further information, which will be available soon.
Managed by the British Business Bank on behalf of, and with the financial backing of, the Secretary of State for Business, Energy & Industrial Strategy. British Business Bank plc is a development bank wholly owned by HM Government. It is not authorised or regulated by the PRA or the FCA. Visit british-business-bank.co.uk.