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Post Office

Bank at the Post Office®

Access your account at Post Office® branches across the country. Pay in cash, cheques or use their change giving service.

Business and Commercial Banking at the Post Office®

You can pay in cash and cheques, and convert notes into change, at Post Office branches across the country.

If you have a Business or Commercial account with us and want to sign up to our Post Office partnership, simply call us on 0203 402 8316 or visit us in store and we’ll give you everything you need to get started.

Pay in cash

Pay in cash

Pay in cash using your debit card

You can pay cash into your account simply with your Metro Bank debit card. If you dont have a debit card already, please remember this can take up to 5 working days to arrive in the post.

Pay in cash using your paying in book

To pay in cash with your paying in book simply take along a completed, barcoded slip from your barcoded paying in book which can take up to 5 working days to arrive in the post. The Post Office will then stamp your slip for your records.

Pay in cheques

Pay in cheques

To pay in cheques you’ll need a Metro Bank cheque envelope which will be sent to you via post and can take up to 5 working days to arrive. You'll need to include a paying slip with the cheques, you can find the instructions on how to use this on the back of the cheque envelope. You can place multiple cheques in each envelope – simply remember to seal it closed.

Get change

Get change

To exchange notes for coins you’ll need your unique Metro Bank change giving card which you'll receive in the post within 5 working days.

You’ll also need to contact the Post Office branch and order your change at least 24 hours before collecting it.

 

What you need to know

Charges

Each service will be subject to a set-up fee of £20 per account.

ServiceCharge
Cash Deposit
(with Debit Card or Barcode)
£0.50 per £100
Cheque Deposit £0.30 per cheque
Change Giving £2.50 per £100

You can’t deposit more than £250 cash in coin in a single transaction. Generally you can deposit up to £20,000 but there may be lower limits at individual Post Offices and special arrangements if you want to make large deposits on a regular basis. Speak to your Relationship Manager or check at your local Post Office for more details.

  • Each Post Office is subject to individual cut off times and these may differ at each Post Office. Please check with the Post Office you wish to use to find out more.
  • Locate your nearest Post Office using the Post Office branch finder: www.postoffice.co.uk/branch-finder

How long it takes for funds to be credited to your account

Barcoded slips or debit card service

Cash paid in, via debit card, through the Post Office will be added to your Metro Bank account in real time. Cash paid in, via a barcoded paying-in slip, through the Post Office® will be added to your Metro Bank account one working day after paying it in (subject to individual Post Office cut off times)

Cheques

When cheques are paid in at a Post Office the timescales may differ from those you would normally expect, using a Post Office branch typically adds one working day. The cheques will follow the normal cheque clearing cycle once we have received them from the Post Office - 5 working days.

You cannot withdraw cash from your Metro Bank account via the Post Office Service.


Get all the details to read at your leisure

Download our PDF to read when you like – it contains all the ins and outs of Post Office® Banking

Post Office® Services Important Information Summary (PDF)(792KB)

FAQs

Got a question about banking at the Post Office? Find your answers here.
For any addional questions you can contact commercial.support@metrobank.plc.uk 

  • Can you order me a paying in book with a counter foil, so I can keep my a record of my deposits?

    Unfortunately the stationary is already designed and cannot be tailored to meet individual needs, however please give this feedback to your Relationship Manager and they can feed it back to the central design team

  • I am registered for the Post Office and I tried to make a deposit for over £10,000 and the cashier refused me. Why can I not make a deposit for this amount?

    You can speak to your Relationship Manager, to deposit funds of over £10,000 you will need to complete a location exercise beforehand

  • I asked a cashier in the Post Office to give me change and they said I need to have a card?

    You'll need to register for the change giving service after which a change giving card will be sent to you

  • I already have one service registered with the Post Office, I would like to add another. What do I need to do?

    Email startupservices@metrobank.plc.uk who will send you the forms to add an additional service.