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Card payments with Elavon

Elavon are Metro Bank's preferred partner for card payment solutions. They’ll work with you to find the right payment solution for your business.

Accept payments everywhere

Whether your customers pay online, over the phone, or in person – there’s a solution for you.

Secure payment systems for businesses of all sizes

Our Partner, Elavon, provide card payment services that allow businesses to accept payments online, in person, through mobile card readers, or through integrated electronic point-of-sale systems. The services available will depend on your business requirements.

Talk to Elavon about your card payment needs

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Simple ways to manage your payments

  • Card machines – Card terminals can be used at a fixed checkout location or as mobile devices, enabling face-to-face card payments in different business settings.
  • EPOS integration – Elavon Smartlink enables a connection between compatible electronic point-of-sale (EPOS) systems and card terminals, allowing transaction details to be shared between systems.
  • Online payments - Online payment services are supported through payment gateway options designed to process card-not-present transactions and handle customer payment data securely.
  • Over the phone - Telephone payments can be accepted using systems that support card-not-present transactions while meeting applicable security requirements.
  • Bespoke packages - A combination of payment methods, such as in-person, online, and telephone payments, can be set up within a single merchant account configuration.
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Frequently asked questions

I’m interested in Elavon, how do I get started?

You can read more details about Elavon in our handy factsheet which you can download here.

You can call Elavon directly on 0191 313 0292  9am – 5pm Monday to Friday, and they will know you are a Metro Bank customer.

Alternatively, fill in the Elavon enquiry form here and an Elavon colleague will give you a call back.

How much does it cost?

Elavon offers a range of pricing options from Pay-as-you-go to full suite bundles, depending on your business size, requirements and card turnover. For a free, no-obligation discussion to see what pricing options are available, fill in the Elavon enquiry form here and an Elavon colleague will give you a call back.

U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.

U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.