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Switch your Business Bank Account to Metro Bank

Check out our Business Bank Account full switch offer: get 2 years of no account monthly fee and more.

Why is switching to Metro Bank easy?

The Current Account Switch Guarantee makes moving your business account quick and hassle-free. All completed within 7 working days.

wallet with money coming out graphic

Moving your payments

All your direct debits, standing orders and incoming payments like salary, will be transferred to your new account.

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Nothing left behind

We’ll make sure that any payments made to your old account after the switch date make it to you.

And it’s done

As soon as everything has been transferred, your old account will be closed and the new one will be ready to go.

Enjoy 2 years* of no monthly account fee and more

 Complete a full switch and get:

  • no monthly account fee 
  • no charges on eligible transactions 
  • fee-free cash paid in, paid out, and exchanged up to £10k per month   
  • no minimum balance requirements. 

To apply, request a callback for an in-store appointment.


*Fees will apply after two years. Please note that other charges including overdrafts, international payments and CHAPS are not included in this offer. For a full breakdown of all charges that do apply, and any other information please find more details in the Important Information Summary document and the BCA Full Switcher Terms and Conditions document.  

How to switch your business bank account to Metro Bank?

Just pop into one of our stores to switch your account and all we'll need is:

To switch your account all we’ll need is: 

  1. Proof of your name and address 
  2. The details of your old account, including the account number, sort code and card number 
  3. The date you want the transfer to take place - 7 working days in the future or later. 

We will attempt to match your existing overdraft limit (where we can, depending on your financial status). For more information about your overdrafts please see the frequently asked questions below.

Looking for more information? Read our Current Account Switch Guide

A full Current Account Switch Service is done within 7 business days. Read more about the Current Account Switch Guarantee 

What happens to third party provider (TPP) permissions?

If you have given permissions to Third Party Providers to make payments on your behalf, or to access your financial data, access to these services won’t be transferred automatically to your new account as part of the Current Account Switch Service. 

  1. Before you close your old account, check whether you have any Third Party Provider permissions set up and if so, who with. 
  2. Once your new account is open you can give your permission to the Third Party Provider to access your new account by providing them with your new account details. You will need to contact the Third Party Provider directly yourself to set this up. 
  3. If you are unsure as to whether we will support the Third Party Provider permissions on your new account, you will need to discuss this with us ahead of your switch with Metro Bank. 

7-day process explained

Day 1

When we receive your switch form, the Current Account Switch Service will contact your old bank. We will reach out to you to confirm the switch has started and once complete, your 7-day switch will start

 

Day 3-4

Your regular payments are moved across and we will initiate the redirection process on payments to the old account for three years.

Day 6

We talk to your old bank about transferring your balance over to your new account

Day 7

Your balance is transferred, and your old account will be closed

Ready to switch your Business Bank Account?

Let’s start the conversation with your local store.

CASS FAQs

What happens to payments that are sent to my old business account?

The Current Account Switch Service will redirect payments to your new account. Each time an electronic payment is redirected an automatic message is sent back to the originator advising them of the new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed.

What happens if there is a mistake or unnecessary delay in the current account switching process?

The Current Account Switch Service is backed by the Current Account Switch Guarantee. This guarantees that any charges or interest incurred on your old or new account, as a result of a failure in the switching process will be refunded when you bring this to your new bank or building society’s attention.

Will the Current Account Switch Service automatically transfer new payment arrangements if I set them up at my old bank within 7 working days of the switch date agreed with my new bank?

No. The Current Account Switch Service will take care of all payment arrangements at your old bank up until 7 working days before your agreed switch date. If you want to set up new payment arrangements during the 7 working day period leading up to your switch date you must do this on your new account.

Support by subject

All about eligibility

All about eligibility

Can I switch my business account?

Yes, so long as you have an annual turnover that does not exceed £6.5 million and you employ fewer than 50 people. If you are a small trust with a net asset value of less than £6.5 million you can also use the service. If you are still unsure whether you qualify, speak to us.

Can I switch my savings account?

No, we can’t switch savings accounts or ISAs.

Can I switch my business account if I am overdrawn?

Yes. You will need to agree any overdraft facilities you require with us. Alternatively we may be able to provide facilities to help you pay off any existing overdraft you may have, subject to their normal lending criteria. If you do not come to an agreement with your new bank you must make separate arrangements to repay your existing overdraft before you switch.

Is the Current Account Switch Guarantee the same for all banks?

Yes, all banks and building societies that display the Current Account Switch Guarantee Trustmark will follow the same switching process and must offer the same guarantees. There are over 40 participating banks and building societies in the UK and you can see them here.

What if my bank is not signed up to the Current Account Switch Guarantee?

If your old or new bank is not signed up with us, then you won't be able to use the Current Account Switch Service. You should talk to us to find out how to switch your account.

The switching process

The switching process

Who provides the guarantee?

As a participant of the Current Account Switch Service, we guarantee your switching process. Pay.UK, the home of Bacs Payments, Faster Payments and Cheque Payments, manage and oversee the service.

Can I choose my switch date?

Yes, you can choose and agree a switch date with us. Just make sure you allow seven working days for the switch to take place and that your chosen date isn't a Saturday, Sunday or Bank Holiday.

Are account opening and account switching all part of the same process?

Account opening and account switching are separate processes. Metro Bank has to carry out 'know your customer’ security checks as part of their account opening process. Once these are complete to the satisfaction of Metro Bank, you can choose and agree your switch date.

When does the switch begin?

Once you have applied for and opened your new account, you can choose the switch date to suit you. The date of your switch must be at least seven working days from this point.

Will the Current Account Switch Service automatically transfer new payment arrangements if I set them up at my old bank within 7 working days of the switch date agreed with my new bank?

No. The Current Account Switch Service will take care of all payment arrangements at your old bank up until 7 working days before your agreed switch date. If you want to set up new payment arrangements during the 7 working day period leading up to your switch date you must do this on your new account.

Do I have to close my old account?

If you use the Current Account Switch Service to switch, your old bank will close your old account. This ensures that any payments made to your old account are automatically redirected to your new account.

If you would like to keep your old account open then you are free to do so, but you won’t be able to use the Current Account Switch Service to do this, and you will not be covered by the Guarantee. Speak to your bank and they can help explain your options.

What happens to payments that people send to my old account?

All incoming and outgoing payments will be automatically redirected to your new account. Each time a payment is redirected, an automatic message is sent back to the originator advising them of your new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed. If you do not want your new details to be given to someone who sends a one-off payment, contact us.

When will the money in my old account be transferred to my new account?

You will be able to access the funds in your old account up to and until your switch date, when they will be transferred to your new account.

If the switch is delayed for any reason, can I still use my new account?

Yes, if the new account is open and you have money in it (or an overdraft agreed) then you can use it.

What happens to any debit card transactions or Direct Debits that I have asked my old bank to stop?

The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch.

What will happen to any refunds applied to my old debit card after my old account is closed?

Any refunds which are applied to your old debit card after switching your account will be sent to Metro Bank. If you are expecting a refund and have not received it, please contact us.

What if I change my mind?

You can cancel your switch up to seven working days before your switch date. If you do want to cancel, speak to us, we will guide you through this process.

My new bank says I need to update my personal details with my old bank. Why?

If the details you provide to Metro Bank do not match those held by your old bank you may be asked to contact your old bank and update them. Examples include if you have got married and not changed your maiden name to your married name, or if you have moved house and not told your old bank your new address. When you are updating your details with your old bank you do not have to tell them that you will be switching to a new bank.

My new bank says my business details do not match those held with my old bank. Do I need to update them?

Yes, you need to update them, but you do not need to tell your bank that you are switching to a new bank. Examples include if you have changed your address and not told your old bank.

I’ve allowed third parties (such as financial comparison websites, money management apps and payment services) access to my financial data. Will this be switched too?
No, you’ll need to cancel and re-authorise these with your new account details. You would need to contact the third party providers directly to discuss arranging set up at your new bank. If your old account is still open, your bank will be able to tell you which third parties you’ve given permission to make payments on your behalf, and/ or access your financial data.
 
Not all Third Party Providers services are supported by all banks and building societies, so there’s a chance that the Third Party Providers on your old account may not be able to access your new account. Please check your new provider’s terms and conditions for more information about Third Party Providers.​​
My new bank doesn’t allow me to give my financial data to third parties. What will happen to third-party authorisations on my old account?

Unfortunately, you’ll no longer be able to use these services and any payments you have set up through them will end. If you’re not sure whether you have any third-party authorisations set up on your old account, check with your old bank before you close the account.

What happens to my old bank statements after I switch?

Your transaction history on your old account won’t be transferred through the Current Account Switch Service. If you’d like your old statements get in touch with your old bank.​​

Your rights

Your rights

What happens if there is a mistake or unnecessary delay in the switching process?

In the unlikely event that there are any issues in starting the switch, we will inform you before your switch date. If anything goes wrong, the Current Account Switch Service will ensure that any charges or interest incurred on your old and/or new account as a result of the error will be refunded. It is for Metro Bank to decide whether you receive compensation above and beyond the refund.

Will switching my current account affect my credit rating?

When you open a new current account, Metro Bank may run a credit score which could affect your credit rating. The credit scoring impact of opening a new account can last for up to six months. Opening multiple accounts within a six-month period will mean it will take longer for your credit score to return to normal. 

When using the Current Account Switch Service for a full switch, your original account will be closed which can in turn result in a positive contribution to your credit score and in the unlikely event that during a switch you encounter any problems with payments (such as standing order or direct debits), Metro Bank will correct them and ensure your credit rating is not affected.  

Can I be sure that all payments made to my old account are redirected?

Yes, any payments made to your old account will automatically be redirected to your new account. Each time a payment is redirected, an automatic message is sent back to the originator advising them of your new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed. Let us know if you do not want us to provide your details to anyone.

Additional FAQ

Got a question about moving your accounts to Metro Bank? Find the answer here.

Are there any additional considerations, if I have an overdraft on the account?

New to Bank customers 

We are unable to agree an overdraft limit for you prior to your Business Current Account being open with us.  You can usually apply for an overdraft three working days after your account opening is complete.  Please note that our Business Current Account Overdraft has its own eligibility and criteria which means there are additional checks and a credit assessment – you can find out more information about the overdraft under ‘What you need to know about our Business Bank Account.  This means that if you want to complete a full switch you may need to discuss this with your existing Bank first as you may need to make separate arrangements to repay your existing overdraft before you can complete a full switch.

Existing Business Bank Account customers

With an overdraft elsewhere

You can usually apply for an overdraft on your Business Bank Account with us if you’ve had your account longer than 3 working days. Please note that our Business Current Account Overdraft has its own eligibility and criteria which means there are additional checks and a credit assessment – you can find out more information about the overdraft under ‘What you need to know about our Business Bank Account’. This means that if you want to complete a full switch you may need to discuss this with your existing Bank first as you may need to make separate arrangements to repay your existing overdraft before you can complete a full switch.

 

What if I don’t have an overdraft with my existing bank but want one?

We are unable to agree an overdraft limit for you prior to your Business Current Account being open with us.  You can usually apply for an overdraft three working days after your account opening is complete.  Please note that our Business Current Account Overdraft has its own eligibility and criteria which means there are additional checks and a credit assessment – you can find out more information about the overdraft under ‘What you need to know about our Business Bank Account’ and how to apply which can be done either through store or our mobile app.

What happens to payments that people send to my old account?

All incoming and outgoing payments will be automatically redirected to your new account. Each time a payment is redirected, an automatic message is sent back to the originator advising them of your new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed. If you do not want your new details to be given to someone who sends a one-off payment, contact your new bank.

What is full switch vs. partial switch?

The service you'll need depends on whether you want to keep your old account open, your eligibility (based on business circumstances), the mandate authorisation with your old bank, and whether your old bank is part of the Current Account Switch Service (CASS). A full CASS is done within 7 working days, backed by the Current Account Switch Guarantee. Your new account will then be ready to use, and your old account will be closed.  We would have transferred all of your regular incoming payments and outgoing payments (such as Direct Debits, Standing Orders, future dated payments and bill payments to your new account, along with any remaining balance. Future dated payments set up within 7 working days of your switch date cannot be transferred across to your new account your saved Payee details, directly linked to your old account, for internet and telephone banking will also be transferred over.

If you're not eligible for the CASS, Metro Bank can provide a partial switch. In this case, you have the option to review your payment arrangements and select those to transfer over and your account at your old bank will remain open. A partial switch lets you select a date up to 90 days in the future. It is not backed by the Current Account Switch Guarantee and will take between 4- 6 weeks to complete.

 

What could stop the switch from going ahead?

A few things could prevent your switch from happening. Perhaps you haven’t met all the switching criteria, or you have given the wrong details about your old account. You may not have signed the switching request during your account opening. If there are any issues with your switching request – we’ll keep you updated. For guides and videos, you can find more information on www.currentaccountswitch.co.uk/how-to-switch/.

What type of payments are transferred from my old bank account?

Switching enables transfer of your regular incoming payments on your old account, and outgoing payments such as direct debits,  standing orders and beneficiaries. It doesn’t include SEPA direct debits and recurring transactions set up on debit cards. 

Metro Bank says my business details do not match those held with my old bank. Do I need to update them?

Yes, you need to update them, but you do not need to tell your bank that you are switching to a new bank. Examples include if you have changed your address and not told your old bank.

What if I change my mind?

You can cancel your switch up to seven working days before your switch date. If you do want to cancel, speak to us, who can guide you through this process.

Useful information

Download our full list of transaction and service charges, including international and CHAPS payments.

Read our terms & conditions.