MANAGE YOUR BUSINESS ON THE MOVE
business Mobile banking
Make payments and manage your accounts and cards on the go with our mobile banking app. Don't have an account with us yet? Come in store and get your account opened, debit card printed and mobile banking set up there and then
Our Apologies
Our digital wallet services including Google Pay and Apple Pay will be temporarily suspended for Business debit card holders starting 4th December 2018. We are aiming to make these changes by the middle of next year (2019) – we’ll keep you updated. If you are using these services, we’re sorry for the inconvenience this may cause you
During this time, you will still be able to use your debit card for contactless payments and your accounts will continue to work as normal. For more information please contact us on 0345 08 08 508 or visit us in store 7 days a week
See what’s happening 24/7
Check your balance day and night and keep an eye on recent transactions. You’ll never be in the dark on what’s happening with your account
Manage your cards
If a card goes missing, there’s no need to worry – instantly block, unblock or cancel your debit and credit cards with our app and order a replacement card too
Manage your account on the move
Move money between your accounts, make payments (including 35 countries outside the UK), view your details and manage your cash flow no matter where you are
Say hello to Insights
Our new addition to our mobile app – Insights. Insights can identify patterns, trends and upcoming payments to create personalised reports for you to see how you’re using your money.
Try it for yourself with our demo
READY TO DOWNLOAD THE APP?
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| Download on the App Store | Download on Google Play |
Latest improvements to our app
- Make payments to 35 countries outside the UK in pounds sterling, euros and US Dollars
- A brand-new spending summary tool - helping you track what you're spending
- Set-up a new payee
- Create and edit standing orders
- Open Instant Access Savings Accounts
- Fingerprint login
Getting started
Getting started
How to register
If you’re a current Internet Banking user all you’ll need is:
- Your 12-digit customer number or username. You’ll have been given a customer number when you opened your account. If you changed it, that’s your username.
- Your 8-digit security number
- Your password
If you haven’t registered for Internet Banking you’ll need:
- Your 12-digit customer number
- The debit card for your account that you used or opened most recently
- You’ll then be able to set your 8-digit security number and password within the app.
Mobile app features and tips
Mobile app features and tips
Fingerprint log in
If your mobile device has fingerprint recognition, you can set your app to unlock with the simple tap of a registered fingerprint.
Viewing your account information
Your homepage includes all your accounts, both personal and business (depending what you have). You can view your transactions from the last six months to keep track of what's coming in and going out - you can even view transactions which are still being processed. We also show you your spending summary - a handy tool to track how much you're spending.
Making payments
You can make payments to any existing payees, with a daily limit of £21,000.
Transferring money between your accounts
You can transfer money easily and quickly between your own accounts.
Top Mobile Banking tips
- You should only download our official Mobile Banking apps from the Apple App Store and Google Play
- When setting your Mobile Banking app passcode, make sure you choose a combination of numbers which are hard to guess
- Never give your passcode or full security details over the phone, by email or text message
- Keep your mobile device up-to-date with the latest operating system
- Log out of your app when you're not using it
Online Banking and Mobile Banking app terms of use
Download our 'Online Banking and Mobile Banking app terms of use'
FAQs
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Is my phone compatible with the Metro Bank Mobile Banking app?
The app is compatible with Apple iPhone and Android phones. They must be using a minimum operating system of iOS 9.0 for iPhone and Kitkat 4.4 for Android.
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How many devices can I install the Metro Bank Mobile Banking app on?
You can have the app on up to five mobile phone devices. If you reach the maximum limit you can call us on 0345 08 08 500.
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I can’t activate the app. What should I do?
Check:
1. Your phone has a signal and internet connection.
2. You’ve registered the correct mobile phone number with Metro Bank. You can see what it is if you log in to internet banking. If you want to change it, call us or come into a store.
3. You’ve entered these details correctly:
a. Your 12-digit customer number or username
b. Your 8-digit security number and password
c. Your 8 digit verification code which was sent to you in a text message.
4. If you didn’t receive the SMS, you can request a new one within the app. If this still doesn’t work give us a call on 0345 08 08 500 or pop into a store.
If you still can’t activate it, come into a store or call us on 0345 08 08 500.
some more things you might like...
Ways to Bank
Apple Pay
Apple Pay is an easy and safe way to pay using your Metro Bank debit or credit card.
Find out more about how you can set it up on your apple device today.
Ways to bank
Google Pay
It's as simple as tap, pay, done. Google Pay is a safe way to make contactless payments with your Android device.
WAYS TO BANK
Online banking for business
Which online banking solution is best for your business? Get the basics, add BACS and CHAPS, or go for our full commercial platform.