Make payments and manage your accounts and cards on the go using the Metro Bank mobile banking app. Don't have an account with us yet? Come in store and get your account opened, debit card printed and mobile banking set up there and then.
Check your balance 24/7 and keep an eye on your recent processed transactions. Instant peace of mind.
There’s no need to panic if you lose your wallet with the Metro Bank app. Simply block, unblock and cancel your debit and credit cards right from your phone.
Move money between your accounts, and make payments to people you’ve already set up to pay.
If you’re a current Internet Banking user all you’ll need is:
If you haven’t registered for Internet Banking you’ll need:
Fingerprint log in
Fingerprint log in is available on selected Apple and Android devices. You can set this up within your Mobile Banking app, and use it each time you log in.
Viewing your account information
Your homepage includes all your accounts, both personal and business (if you have any). You can view your transactions from the last six months to keep track of what's coming in and going out - you can even view transactions which are still being processed. We also show you your spending summary - a handy tool to track how much you're spending.
Transferring money between your accounts
You can transfer money easily and quickly between your own accounts.
Managing your cards
Using the Mobile Banking app, you can block, unblock and cancel any of your cards right from your phone.
The app is compatible with Apple iPhone and Android phones. They must be using a minimum operating system of iOS 9.0 for iPhone and KitKat 4.4 for Android.
You can have the app on up to five mobile phone devices. If you reach the maximum limit you can call us on 0345 08 08 500.
1. Your phone has a signal and internet connection.
2. You’ve registered the correct mobile phone number with Metro Bank. You can see what it is if you log in to internet banking. If you want to change it, call us or come into a store.
3. You’ve entered these details correctly:
a. Your 12-digit customer number or username
b. Your 8-digit security number and password
c. Your 8 digit verification code which was sent to you in a text message.
4. If you didn’t receive the SMS, you can request a new one within the app. If this still doesn’t work give us a call on 0345 08 08 500 or pop into a store.
If you still can’t activate it, come into a store or call us on 0345 08 08 500.
Apple Pay is an easy and safe way to pay using your Metro Bank debit or credit card.
Find out more about how you can set it up on your apple device today.
It's as simple as tap, pay, done. Android Pay™ is a safe way to make contactless payments with your Android device.