Make payments and manage your accounts and cards on the go with our mobile banking app. Don't have an account with us yet? Come in store and get your account opened, debit card printed and mobile banking set up there and then
Our digital wallet services including Google Pay and Apple Pay will be temporarily suspended for Business debit card holders starting 4th December 2018. We are aiming to make these changes by the middle of next year (2019) – we’ll keep you updated. If you are using these services, we’re sorry for the inconvenience this may cause you
During this time, you will still be able to use your debit card for contactless payments and your accounts will continue to work as normal. For more information please contact us on 0345 08 08 508 or visit us in store 7 days a week
Check your balance day and night and keep an eye on recent transactions. You’ll never be in the dark on what’s happening with your account
If a card goes missing, there’s no need to worry – instantly block, unblock or cancel your debit and credit cards with our app and order a replacement card too
Move money between your accounts, make payments (including 35 countries outside the UK), view your details and manage your cash flow no matter where you are
Our new addition to our mobile app – Insights. Insights can identify patterns, trends and upcoming payments to create personalised reports for you to see how you’re using your money.
If you’re a current Internet Banking user all you’ll need is:
If you haven’t registered for Internet Banking you’ll need:
If your mobile device has fingerprint recognition, you can set your app to unlock with the simple tap of a registered fingerprint.
Your homepage includes all your accounts, both personal and business (depending what you have). You can view your transactions from the last six months to keep track of what's coming in and going out - you can even view transactions which are still being processed. We also show you your spending summary - a handy tool to track how much you're spending.
You can make payments to any existing payees, with a daily limit of £21,000.
You can transfer money easily and quickly between your own accounts.
The app is compatible with Apple iPhone and Android phones. They must be using a minimum operating system of iOS 9.0 for iPhone and Kitkat 4.4 for Android.
You can have the app on up to five mobile phone devices. If you reach the maximum limit you can call us on 0345 08 08 500.
1. Your phone has a signal and internet connection.
2. You’ve registered the correct mobile phone number with Metro Bank. You can see what it is if you log in to internet banking. If you want to change it, call us or come into a store.
3. You’ve entered these details correctly:
a. Your 12-digit customer number or username
b. Your 8-digit security number and password
c. Your 8 digit verification code which was sent to you in a text message.
4. If you didn’t receive the SMS, you can request a new one within the app. If this still doesn’t work give us a call on 0345 08 08 500 or pop into a store.
If you still can’t activate it, come into a store or call us on 0345 08 08 500.
Apple Pay is an easy and safe way to pay using your Metro Bank debit or credit card.
Find out more about how you can set it up on your apple device today.
It's as simple as tap, pay, done. Google Pay is a safe way to make contactless payments with your Android device.
Which online banking solution is best for your business? Get the basics, add BACS and CHAPS, or go for our full commercial platform.