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MANAGE YOUR BUSINESS ON THE MOVE

business Mobile banking

Make payments and manage your accounts and cards on the go with our mobile banking app. Don't have an account with us yet? Come in store and get your account opened, debit card printed and mobile banking set up there and then

See what’s happening 24/7

Check your balance day and night and keep an eye on recent transactions. You’ll never be in the dark on what’s happening with your account 

Block and unblock cards

If a card goes missing, there’s no need to worry – instantly block, unblock or cancel your debit and credit cards with our app

Manage your account on the move

Move money between your accounts, make payments, create new payees and manage your cash flow no matter where you are

Try it for yourself with our demo

This Mobile app demo can be played only on Desktop

READY TO DOWNLOAD THE APP?

   

Download on the App Store  Download on Google Play

Latest improvements to our app

  • Set-up a new payee
  • Create and edit standing orders
  • Open Instant Access Savings Accounts
  • Fingerprint login can be set up
  • You can now view your transactions from the last six months
  • A brand new spending summary tool - helping you track what you're spending

Getting started

Getting started

How to register

If you’re a current Internet Banking user all you’ll need is:

  • Your 12-digit customer number or username. You’ll have been given a customer number when you opened your account. If you changed it, that’s your username.
  • Your 8-digit security number
  • Your password

If you haven’t registered for Internet Banking you’ll need:

  • Your 12-digit customer number
  • The debit card for your account that you used or opened most recently
  • You’ll then be able to set your 8-digit security number and password within the app.

Mobile app features and tips

Mobile app features and tips

Fingerprint log in

If your mobile device has fingerprint recognition, you can set your app to unlock with the simple tap of a registered fingerprint.


Viewing your account information

Your homepage includes all your accounts, both personal and business (depending what you have). You can view your transactions from the last six months to keep track of what's coming in and going out - you can even view transactions which are still being processed. We also show you your spending summary - a handy tool to track how much you're spending.


Making payments 

You can make payments to any existing payees, with a daily limit of £21,000.


Transferring money between your accounts

You can transfer money easily and quickly between your own accounts.


Top Mobile Banking tips

  • You should only download our official Mobile Banking apps from the Apple App Store and Google Play
  • When setting your Mobile Banking app passcode, make sure you choose a combination of numbers which are hard to guess
  • Never give your passcode or full security details over the phone, by email or text message
  • Keep your mobile device up-to-date with the latest operating system
  • Log out of your app when you're not using it

Watch our brand new Mobile Banking app video

Internet Banking and Mobile Banking app terms of use

Download our 'Internet Banking and Mobile Banking app terms of use'

FAQs

  • Is my phone compatible with the Metro Bank Mobile Banking app?

    The app is compatible with Apple iPhone and Android phones. They must be using a minimum operating system of iOS 9.0 for iPhone and KitKat 4.4 for Android. 

  • How many devices can I install the Metro Bank Mobile Banking app on?

    You can have the app on up to five mobile phone devices. If you reach the maximum limit you can call us on 0345 08 08 500. 

  • I can’t activate the app. What should I do?

    Check:

    1. Your phone has a signal and internet connection. 

    2. You’ve registered the correct mobile phone number with Metro Bank. You can see what it is if you log in to internet banking. If you want to change it, call us or come into a store.

    3. You’ve entered these details correctly:

    a. Your 12-digit customer number or username

    b. Your 8-digit security number and password

    c. Your 8 digit verification code which was sent to you in a text message.

    4. If you didn’t receive the SMS, you can request a new one within the app. If this still doesn’t work give us a call on 0345 08 08 500 or pop into a store.

    If you still can’t activate it, come into a store or call us on 0345 08 08 500.

some things you might like...

Ways to Bank

Apple Pay

Apple Pay is an easy and safe way to pay using your Metro Bank debit or credit card. 

Find out more about how you can set it up on your apple device today.

Ways to bank

Google Pay

It's as simple as tap, pay, done. Google Pay is a safe way to make contactless payments with your Android device.

WAYS TO BANK

Online banking for business

Which online banking solution is best for your business? Get the basics, add BACS and CHAPS, or go for our full commercial platform.